Experience the Best in Dental Care
Ipswich Dental Care is a family-run dental practice located in the heart of Ipswich, Suffolk. For over years, our dental team has been dedicated to providing personalized dental care to patients of all ages. Our mission is to deliver the highest standard of dental care in a friendly, comfortable, and reassuring environment.
Our Services
At Ipswich Dental Care, we offer a wide range of dental services, including children's dental care, cosmetic dentistry, dental crowns and bridges, dentures, periodontics, orthodontics, tooth implants, and endodontics. Our welcoming team of dentists, including Dr. Kenneth Ng and Dr. Hugo Ng, are committed to providing personalized treatment plans tailored to each patient's unique needs and concerns.
Our team uses the latest techniques and technology to ensure that our patients receive the best possible care. We believe that every patient is unique and deserves a personalized approach to their dental care. We take the time to listen to our patients, understand their concerns, and address their specific needs.
Our Facilities
Our state-of-the-art dental practice is equipped with modern facilities and equipment, ensuring that our patients receive the highest level of care. From our waiting area to the treatment rooms, we strive to ensure that every aspect of our practice is comfortable, calming, and welcoming.
What to Expect
At Ipswich Dental Care, we understand that visiting the dentist can be a stressful experience for some patients. To ensure that our patients feel comfortable and relaxed, we offer a comprehensive range of services and accommodations. From our friendly reception staff to our experienced dentists, our team is dedicated to making every patient feel welcome and comfortable.
Patient Testimonials
We pride ourselves on our commitment to providing exceptional patient care and service. Our patients have consistently praised our practice for our friendly and caring team, advanced facilities, and personalized approach to dental care.
"I have been a patient of Kenneth Ng's dental practice for over ten years. He is a highly skilled dental surgeon with an efficient and friendly manner. I cannot fault his professional abilities whether he is doing routine maintenance or more complex work."
"I originally attended Ipswich Dental Care for implant surgery. Kenneth Ng performed this complex procedure with great care and skill. He explained the process in detail and always answered my questions in a clear and easy-to-understand way."
Contact Us
We are open Monday to Friday from 8:30 am to 5:30 pm and Saturday by appointment. For appointments, please call us on 01473 254513. Our practice is located at 62 Berners Street, Ipswich IP1 3LU. We welcome patients from throughout Suffolk and Essex, as well as those traveling from further afield in East Anglia.
Overall Experience
The reviews highlight a mix of positive and negative experiences at the dental clinic. While some patients have had excellent experiences with friendly and competent dentists, others have had terrible experiences with rushed appointments, rude staff, and poor treatment.
Positive Experiences
Some patients have praised the dental clinic for their excellent service, particularly with regards to the receptionist and dentists such as Ken and Smith. These patients have reported feeling calm and comfortable during their appointments, with the dentists taking extra steps to ensure their comfort and explain the procedures clearly.
Negative Experiences
However, several patients have had negative experiences at the clinic, including rushing through appointments, ignoring patient concerns, and providing poor treatment. Some patients have reported being deregistered from the clinic after complaining about poor service, while others have experienced damaged teeth, swelling, and unbearable pain due to poor treatment.
Specific Complaints
Some specific complaints include the clinic prioritizing private patients over NHS patients, dentists taking phone calls during appointments, and failing to wash their hands or change gloves between patients. Patients have also reported being denied prescriptions and emergency appointments, leading to further suffering.
