Empowering Smiles, Empowering Health
At mydentist, we are proud to be the UK's leading provider of affordable dentistry, serving over 4 million patients every year across our 550 practices nationwide. Our commitment is to provide the latest treatments to our patients, ensuring they receive the highest level of care for their oral health. Whether you require a routine check-up, urgent appointment, or a specific treatment, we offer access to affordable dental care whenever you need it.
Our Services
We offer a wide range of dental treatments, including teeth straightening, dental implants, teeth whitening, composite bonding, and white fillings. Our team of experienced dentists and orthodontists are dedicated to providing safe, subtle, and affordable solutions to help you achieve the smile you have always wanted. We are committed to using industry-leading systems and technology to ensure you receive the best results.
Why Choose mydentist?
With over 25 years of experience caring for UK patients, we have built a reputation for providing high-quality care and excellent patient satisfaction. We work with our dental partners, including Philips Zoom!, Invisalign, Enlighten, and ClearCorrect, to ensure you receive the best possible results. Our clinicians are proud to provide access to state-of-the-art treatments, offering you a range of options to achieve the smile you desire.
Our Promise
At mydentist, we are committed to delivering exceptional patient care and ensuring you receive the highest level of treatment. We pride ourselves on our friendly and approachable staff, who are dedicated to making your experience with us as comfortable and stress-free as possible. We understand that every patient is unique, and we take the time to listen to your concerns and tailor our treatments to meet your individual needs.
Patient Feedback
We value your feedback and would love to hear about your experience with us. Whether you have a positive or negative comment, we are committed to listening and improving our services for the benefit of all our patients. Take a moment to share your feedback and tell everyone about your experience with mydentist.
Working with Partners
At mydentist, we work with our dental partners to ensure you receive the best possible results. Our clinicians are proud to provide access to industry-leading systems and technology, offering you a range of options for teeth straightening, whitening, and more. We believe in collaborating with our partners to provide you with the most effective and reliable treatments.
Before and After Results
We understand that the before-and-after results of our treatments can be a crucial factor in deciding which practice to choose. We are proud to showcase the incredible transformations our patients have experienced with our treatments, from teeth straightening to dental implants. Take a look at some of our case studies to see the amazing results for yourself.
Poor Customer Service Experiences
The majority of reviewers have expressed dissatisfaction with their experiences at MyDentist, with several mentions of poor customer service. Patients have reported difficulties in getting through to the clinic by phone, with calls going unanswered or being cut off. Others have experienced delays and miscommunications, resulting in missed appointments and frustration.
Issues with Communication and Organization
Reviewers have criticized the lack of clear communication from the clinic, including unclear appointment confirmations and inadequate warning about parking restrictions. Patients have also reported difficulty in getting responses to their queries, both during and outside of office hours.
Concerns about Patient Care
One reviewer, a hospital consultant orthodontist, shared a negative experience of working as a locum orthodontist with MyDentist. They expressed concerns about the clinic's lack of provision for patients in active orthodontic treatment and the company's apparent disregard for patient care.
Positive Experiences
On the other hand, some reviewers have reported positive experiences working for MyDentist, praising the company's rewards structure, support, and approachable culture.
Miscellaneous Comments
One reviewer noted the confusion caused by the rebranding of the clinic from Associated Dental to IDH and eventually My Dentist.
