Incredible Window Cleaning Ltd (IWC) is a leading provider of window cleaning and associated services across the UK, with a history dating back to the 1970s. Our Head Office is based in the North West, and from here, we control our services via a dedicated, bespoke Communications Centre. This allows us to deliver an exceptionally high level of customer service to our clients, who range from large multi-site operations to small single-site locations.
Our History and Experience
IWC has been providing window cleaning services for over four decades, and in that time, we have built a reputation for delivering exceptional results, combined with a commitment to innovation and customer service. Our company has undergone significant changes over the years, and in 2014, we were formed as a standalone organisation, allowing us to focus on developing our services and expertise.
Our Expertise and Equipment
Our team of skilled operatives use the latest reach and wash technology, coupled with many years of experience, to achieve first-class results. We are proud to utilize the latest equipment and techniques to provide tailored solutions for our clients. Our expertise extends to high-level cleaning, specialist industrial cleaning, gutter cleaning, jet washing, steam cleaning, carpet cleaning, graffiti and chewing gum removal, and much more.
Our Commitment to Quality and Safety
At IWC, we are committed to providing the best possible service, and we achieve this through a combination of innovation, customer service, and best practice in Health & Safety, Environment, and Corporate Social Responsibility. We take pride in our ability to adapt to our clients' needs, and we are dedicated to delivering exceptional results every time.
Client Testimonials
"We have been impressed by the standard of cleaning and professionalism shown by the operatives and communications team at Incredible - we would highly recommend them." - Suzie Foster, Building Services Manager, Estates Service, University of Central Lancashire
" Incredible Window Cleaning have provided professional window cleaning for over 5 years, safely and to standard with excellent on-site communications across our very busy campus in Preston." - Suzie Foster, Building Services Manager, Estates Service, University of Central Lancashire
Our Values
At IWC, we value the importance of providing a high-quality service, and we strive to deliver exceptional results to our clients. We believe that our commitment to innovation, customer service, and best practice is key to our success, and we will continue to build on our reputation as a leading provider of window cleaning and associated services across the UK.
Overall Satisfaction
The overall rating of the company is mixed, with two 1-star reviews and one 5-star review.
Staff and Professionalism
The company's staff and professionalism have been criticized by two reviewers. One reviewer mentioned that the company employs useless staff who are poorly paid, resulting in low-quality service. Another reviewer was unhappy with a staff member's parking habits, which blocked the pedestrian walkway and showed a lack of professionalism.
Quality of Service
The quality of service has been an issue for two reviewers. One reviewer mentioned that the company's window washing service was of poor quality. However, one reviewer had a positive experience, stating that the company provided a spotless job and went above and beyond their duties.
Positive Experiences
One reviewer had a very positive experience with the company, praising the staff member's professionalism and friendly attitude. The staff member even cleaned the reviewer's front door, which was not part of their job.
