Exceeding Expectations, Delivering Quality
At Hibbitts Electrical, we are a medium-sized company with a family approach, boasting over a decade of experience and expertise in the electrical and building trades industries. Our highly-trained and fully-qualified professionals are dedicated to providing cost-effective solutions at a realistic and affordable price. We pride ourselves on our excellent reputation for customer care and service, with a 100% satisfied customer performance rate.
Our Services
As a registered company, we provide a full range of electrical services to residential, domestic, commercial, and industrial customers. Our services include:
- Residential Electrical Contractors: We cater to private home-owners, offering services such as rewiring, electrical inspections, and new installations.
- Commercial Electrical Contractors: We serve a wide range of commercial clients, including local authorities, building contractors, housing developers, manufacturing industries, and general businesses.
- Rewiring Installations: We specialize in rewiring entire homes, new installations, and upgrades.
- Repairs & Maintenance: Our team is equipped to handle various repair and maintenance services, from socket replacements to fire alarm system installations.
- Security Systems & CCTV: We provide a range of security solutions, including CCTV installations and security lighting.
- External Security Lights: Our experts install and maintain external security lights to ensure peace of mind for property owners.
- Fire Protection Systems & Fire Alarms: We ensure the safety of properties by installing and maintaining fire protection systems and fire alarms.
- Emergency Lighting: Our team provides emergency lighting installations to ensure adequate illumination in case of power outages.
- Kitchen Electrical Work: We specialize in kitchen installations, from electrical wiring to appliance installation.
- Bathroom Electrical Work: Our team is experienced in bathroom installations, including electrical wiring and appliance installation.
- Electric Heating: We provide heating solutions, including electric heating systems and underfloor heating.
- PAT Testing: We conduct Portable Appliance Testing to ensure the safety and efficiency of household appliances.
- Landlord Safety Checks: Our team performs thorough safety checks for landlords, ensuring compliance with regulations.
- Testing & Inspections: Our experts provide testing and inspection services to ensure the safety and functionality of electrical systems.
Our Expertise
As a leading electrician in County Durham and North East England, we serve a large area, including Northumberland, Tyne and Wear, Teesside, Tees Valley, and North Yorkshire. Our team has extensive experience in providing electrical services to residential and commercial clients, including solicitors, factories, shops, offices, and more. We have undertaken electrical services for clients in numerous cities, towns, and villages, including Durham City, Newton Hall, Shincliffe, Bowburn, Coxhoe, Brandon, Meadowfield, Tudhoe, Spennymoor, Bishop Auckland, Crook, Willington, Weardale, Consett, Stanley, Lanchester, Teesdale, Darlington, and Newton Aycliffe.
Contact Us
For further information and details, please contact Tom on 07944 324 937 or email us at info@hibbittselectrical.co.uk. We look forward to serving you.
Customer Experience
The reviews provided show a stark contrast in customer experience with this company. On one hand, Val Dyson had a flawless experience with the company, giving them a 5-star rating. In her review, she highlights the prompt and efficient service she received from Will, who resolved her electrical problem the day after she discussed it with Tom. She praises Tom's helpful and obliging nature, and Will's efficiency and knowledge in fixing the issue.
On the other hand, Andrew Ashdown had a very poor experience with the company, giving them a 1-star rating. He expresses his frustration with the company's unreliability, stating that he was unable to contact them and had to spend a lot of time chasing for a response. He also mentions that the company's invoicing was not accurate on multiple occasions.
Comparison of Experiences
It is evident from these reviews that the company's customer service can be inconsistent, with one customer receiving exceptional service and the other experiencing significant issues. The contrast between the two reviews highlights the importance of attention to customer service and communication.
