Discovering the Original Places to Stay
Welcome to Original Cottages, a nationwide holiday cottages company with a family of twenty local agencies across England and Wales. We're a family-run business that has been passionate about helping families and friends discover the best of Britain's countryside, coast, and cities for over many years. Our story began with a simple premise: to help people find the perfect place to stay, where they can relax, recharge, and make memories that will last a lifetime.
Our Core Values
At Original Cottages, we believe in the importance of being local, wherever you stay. Each of our local agencies has a deep knowledge of their region, from its hidden coves and secret trails to its bustling towns and cities. We're proud to be part of the local communities we serve, and we're committed to helping you experience the authentic spirit of the places you visit. We also believe in catering to all tastes and preferences, from dog-friendly cottages to luxurious self-catering homes, and from romantic getaways to family-friendly vacations.
Our Services
We offer a wide range of services to make your holiday planning easier and more enjoyable. Whether you're looking for a romantic escape, a family adventure, or a group getaway, we have a property to suit your needs. Our portfolio includes over 5,500 cottages, apartments, and homes in some of the most beautiful and diverse destinations in England and Wales, from the Cotswolds to the Lake District, from the Peak District to Cornwall, and from the Welsh Borders to the Yorkshire Dales.
Why Book with Us?
When you book with Original Cottages, you can be sure that you're getting the best of Britain. Our local knowledge and expertise mean that we can provide you with insider tips and recommendations to help you make the most of your stay. We're always here to help, whether you need advice on the best places to eat, the most scenic walks, or the local attractions. And with our online booking system, you can reserve your dream holiday cottage in just a few clicks.
Explore Our Destinations
From the rugged coastline of Cornwall to the rolling hills of the Peak District, from the scenic villages of the Cotswolds to the bustling cities of the north, we have a destination to suit every taste and preference. Whether you're looking for a beachside retreat, a mountain getaway, or a urban adventure, we've got you covered.
Discover Our Unique Cottages
Our portfolio includes a wide range of unique cottages, each one bursting with character and charm. From luxurious homes with hot tubs and saunas to romantic hideaways with log fires and sea views, from family-friendly homes with games rooms and playgrounds to boutique apartments in the heart of the city, we have a cottage that's just right for you.
Summary of Reviews
General Impressions
The reviews of Original Cottages are mixed, with some customers expressing satisfaction with their stay, while others had negative experiences.
Positive Experiences
Several reviewers praised the cleanliness, comfort, and location of the cottages. They appreciated the welcoming touches, such as welcome packs and thoughtful gestures from the owners. Some reviewers also commended the local staff for their helpfulness and prompt responses to issues.
Negative Experiences
On the other hand, several reviewers experienced problems with their cottages, including issues with cleanliness, ants, flies, and sewage smells. Some reviewers were unhappy with the lack of curtains, steep stairs, and unsuitable conditions for elderly or young children. Others had issues with the owners or management company, citing unprofessionalism, poor communication, and lack of refunds or compensation.
Common Issues
Some common issues arose in the reviews, including:
- Cleanliness and Maintenance: Several reviewers reported issues with cleanliness, including dirty ovens, filthy toilets, and pest infestations.
- Communication and Customer Service: Reviewers were often unhappy with the response to their complaints, citing unhelpful staff, unanswered emails, and unprofessional behavior.
- Accuracy of Advertisements: Some reviewers felt that the cottages did not live up to their advertised descriptions, with issues such as steep stairs, lack of curtains, and unsuitable conditions.
