We're here for you, every step of the way
Select & Protect is a trusted provider of high-quality insurance products, with over 30 years of experience in the industry. Historically, we have offered our services exclusively through intermediaries, but we are now delighted to extend our reach and serve customers directly. At Select & Protect, we are committed to providing a personalised service, ensuring that our customers receive the cover they need at a competitive price.
Travel Insurance
When you take out a travel insurance policy with Select & Protect, you can rest assured that you are receiving the best cover options available. We offer three levels of cover, each with optional add-ons such as cruise cover, winter sports, or golf cover. This way, you can tailor your cover to suit your needs and only pay for what you require.
Our policies are designed to protect you, whether you're going on a holiday, a business trip, or visiting family. With our comprehensive cover options, you can enjoy peace of mind knowing that your trip is protected by Select & Protect.
Home Insurance
At Select & Protect, we believe that home insurance should be personalised to suit each individual's needs. That's why our home insurance policy offers great value cover that you can customise to suit your own requirements. Our policies are underwritten by a panel of insurers, including Aviva, Covea Insurance, and RSA, ensuring that you receive the very best quality cover.
To make a claim, simply contact our dedicated claims team, who will guide you through the process and ensure that your claim is handled efficiently and effectively.
Tips & Advice
At Select & Protect, we're not just here to provide you with insurance cover. We're also here to offer tips and advice that you can use around your home or whilst travelling. Whether you need travel tips for travelling as a couple or with kids, or advice on how to secure your home, our expert team is here to help.
Manage Your Policy Online
Managing your policy with Select & Protect is easy and convenient. With our online portal, you can make a claim, update your personal details, view and download your policy documents, and retrieve your saved quote. If you're a frequent traveller, make sure you allow plenty of time to arrange visas and check your passport is still valid. Check the entry requirements section on the Government site for the country you are visiting.
Our Commitment to You
At Select & Protect, we are committed to providing our customers with the cover they need at a competitive price. We take pride in providing a personalised service to our customers, and our experienced team is here to help you every step of the way.
Thank you for choosing Select & Protect. We look forward to providing you with the cover you need, when you need it.
Insufficient Customer Service
Several customers have voiced concerns about the company's customer service, citing unresponsive emails, long wait times, and poor communication. Mario Costi and Tony Kelvin both attempted to cancel their insurance policies but received no response, with Tony Kelvin even going so far as to try live chat, only to be left waiting for over an hour.
Claims and Compensation
The company also faces issues with claims and compensation, with several customers reporting delayed or rejected payments. Lori W. and John Dan Andrews both had issues with making claims, with Lori W. stating that the company takes months to settle claims. Kristel Huth and Caroline, on the other hand, had their claims denied, with Kristel Huth's leak in her home still remaining unrepaired after a year and a half.
Positive Experiences
However, not all customers have had negative experiences with the company. Jamie Lovering and Robert Antrobus both praised the company's customer service, with Jamie Lovering citing friendly staff and a lack of administrative fees. Robert Antrobus had a particularly positive experience with Ella, who provided him with helpful advice and assistance.