Expert Property Advice, Nationally Recognised, Locally Delivered
Established in 1975, Tanners Chartered Surveyors and Estate Agents is a leading independent firm providing a comprehensive service to our customers. With over 40 years of experience, we have built a reputation for excellence in the property industry. Our team of experienced professionals is dedicated to providing a personal and tailored service to meet the individual needs of our clients.
Our Services
We offer a wide range of services, including Residential and Commercial Property Sales, Residential and Commercial Lettings with full Management Services, and also Tenant Find only service. Additionally, we provide Residential Surveys and RICS Home Buyer Reports, Commercial Valuations, Rent Reviews, and Lease Renewals. Our valuers are RICS registered and have extensive knowledge of the local market, ensuring that our clients receive accurate and reliable valuations.
Our Expertise
Our expertise extends to residential valuations for all properties within the Nottinghamshire and surrounding areas. We pride ourselves on our in-depth knowledge of the local market, ensuring that our clients receive personalized advice and guidance throughout the buying, selling, or letting process. Our team is committed to providing a professional and efficient service, ensuring that our clients' needs are met with the utmost care and attention.
Our Commitment
At Tanners, we are committed to providing the highest level of service to our clients. We are members of the RICS Client Money Protection Scheme and the Property Ombudsman Scheme, ensuring that our clients' funds are protected and that we operate to the highest standards of professionalism and integrity. Our team is dedicated to delivering a personalized and tailored service that meets the individual needs of our clients.
Our Promise
At Tanners, we promise to provide a comprehensive and personalized service that meets the individual needs of our clients. We are dedicated to delivering a high-level of service, ensuring that our clients receive the best possible experience. Whether buying, selling, or letting a property, our team is committed to providing expert guidance and support throughout the process.
Overall Experience
The reviews provide a mixed assessment of Tanners' services, with some users expressing satisfaction with their experience while others report negative encounters.
Staff and Communication
Friendly and Helpful Staff
Some reviewers praise the friendly and helpful staff at Tanners, highlighting their prompt responses to issues and good customer service.
Rude and Unprofessional Staff
However, others report encountering rude and unprofessional staff, citing instances of poor communication, lack of help, and dismissive behavior.
Website and Online Presence
Outdated Website
Several reviewers criticize Tanners' website, describing it as outdated, difficult to navigate, and lacking essential features such as search functionality for commercial properties.
Valuation Service
Some users express frustration with Tanners' valuation service, claiming that they do not honor their advertised free valuation offer and instead direct customers to other agencies.
Renting Experience
Positive Renting Experience
A few reviewers report having a positive experience renting with Tanners, praising their friendly staff and prompt resolution of issues.
Negative Renting Experience
Others, however, describe negative experiences, including rude treatment, unreturned calls, and unprofessional behavior during the rental process.
Payment Issues
One reviewer reports a serious issue with payment, claiming that Tanners failed to pay for services rendered over a year ago.