Trustworthy Electrical Services at Fair Prices
Polarity Electrics London Ltd is a professional and insured electrical contractor offering a comprehensive range of electrical services to domestic, commercial, and industrial clients across London and the South East of England. Our team of highly skilled and fully qualified electricians are dedicated to providing a fast, efficient, and quality service, backed by a 12-month guarantee for your peace of mind.
Our Coverage
At Polarity Electrics London Ltd, we pride ourselves on our extensive coverage, with engineers based in Greater London, South East, South West, West Midlands, and East Midlands. Our local engineers provide nationwide services, offering fast response times, no call-out charges, and OAP discounts. We are part of the Local Heroes network, ensuring that you receive trustworthy services at fair prices.
Our Services
Our services include electrical testing, periodic testing, EICR, landlord tests, homebuyer tests, PAT testing, smoke alarm testing, LUX testing, emergency lighting tests, commercial testing, and fixed wire tests. We also provide electrical maintenance, installations, and emergency electricians. Our experienced team is dedicated to providing a flexible and adaptive approach to collaborating with clients to achieve a common goal.
Our Values
At Polarity Electrics London Ltd, we believe in clarity, charging correctly and fairly, and accountability. We are committed to transparency in our pricing, with clear and upfront communication about our company charges. Our rates are clearly shown and communicated, and our experienced staff will make customers fully aware of our rates at the time of booking and/or when requesting details. We guarantee that our workmanship will meet the highest standards, and we are dedicated to resolving any issues promptly and efficiently.
Why Choose Us?
With Polarity Electrics London Ltd, you can rely on our team of experienced and fully qualified electricians to provide a fast, efficient, and quality service. We offer competitive pricing, no call-out charges, and OAP discounts. Our emergency electricians aim to arrive at your home within one hour, 24 hours a day, 365 days a year. We carry out diagnostics, tests, and inspections to identify and rectify electrical problems, and our aim is to restore your electrical supply by the time we leave your property.
Issues with EICR Reports and Additional Work
Several reviewers have reported issues with Polarity's EICR reports, stating that the company's electricians have recorded false readings, raised unnecessary points, and demanded additional work that was not required.
Poor Customer Service and Communication
Many reviewers have complained about Polarity's poor customer service, citing difficulties in getting in touch with the company, not receiving reports, and experiencing a lack of communication regarding appointments and quotes.
Unreliability and Cancellation
Some reviewers have experienced cancellations at short notice, with one reviewer stating that the company cancelled their appointment 4 minutes before the scheduled time. Another reviewer was left waiting for hours, only for the engineer to not show up.
Positive Experiences
However, some reviewers have reported positive experiences with Polarity, praising the company's quick turnaround, professionalism, and polite workmen.
Complaints about Prices and Additional Costs
Several reviewers have expressed dissatisfaction with Polarity's prices, stating that they were quoted one price but charged another. Others have complained about being asked to pay for unnecessary work.
