Your home is your greatest asset, Experience is ours.
At Parry & Drewett, we are proud to be one of the most respected and trusted estate agents in Surrey, with a rich history dating back to 1969. Our independence has enabled us to maintain a unique approach to the property market, allowing us to provide a tailored service that is both personal and professional. Our team of experienced and knowledgeable staff are dedicated to providing exceptional customer service, ensuring that every client receives a bespoke experience that meets their individual needs.
Our Services
We understand that every property is unique, and that every client has different requirements. That's why we offer a comprehensive range of services designed to cater to all aspects of the property market. From sales and lettings to property management and surveying, our expertise extends to every stage of the property journey. Whether you're looking to buy, sell, rent, or let, our experienced team will guide you through the process with expertise and care.
Our Approach
At Parry & Drewett, we believe that a good agent is defined by their local reputation and standing in the community they serve. That's why we're committed to building long-term relationships with our clients, based on trust, transparency, and a deep understanding of the local market. Our independence enables us to be flexible and adaptable, allowing us to respond quickly to changing market trends and seasonal fluctuations.
Our Offices
We have three prominent high street offices located in Surbiton, New Malden, and Chessington, each staffed by experienced and knowledgeable professionals who are passionate about delivering exceptional customer service. Our offices are designed to provide optimum exposure for your property, with prominent display windows and cutting-edge marketing materials.
Our Experience
With over 40 years of experience in the property market, we have developed a unique understanding of the local area and the needs of our clients. Our independence has allowed us to maintain a personal approach, where every client is treated as an individual, rather than just a transaction. Our experienced team is dedicated to providing expert advice and guidance throughout every stage of the property journey.
Customer Reviews of Parry and Drewett
Disappointing Experience with Block Management
Several reviewers have expressed disappointment with Parry and Drewett's block management services. They have reported a lack of response to concerns, failure to address issues such as damp and tree damage, and poor communication. Some reviewers have also mentioned that the company is only efficient when it comes to sending payment demands.
Poor Customer Service
Many reviewers have complained about the company's poor customer service. They have reported that staff are unhelpful, unresponsive, and even rude. Some have mentioned that they have had to chase the company repeatedly for updates or action on issues.
Communication Breakdown
A common theme among the negative reviews is a breakdown in communication. Reviewers have reported that the company fails to respond to emails, phone calls, and messages, leading to frustration and delays.
Positive Experiences
On the other hand, a few reviewers have reported positive experiences with Parry and Drewett. They have praised the company's proactive approach to block management, its responsiveness to issues, and its ability to keep homeowners informed.
