Transforming Spaces, Building Loyalty
Floor Decor Yorkshire is a leading provider of high-quality flooring solutions for homes in the Ilkley area. With a passion for transforming spaces and adding character through flooring, we offer a wide range of beautiful and durable options to suit every taste and budget.
Our Expertise
Our team of experienced professionals has a deep understanding of flooring materials and installation techniques. We offer a comprehensive range of services, including:
Luxury Vinyl Tiles (LVT)
- Durable and stylish LVT flooring, perfect for high-traffic areas and contemporary homes.
- Wide variety of colors and patterns to choose from.
- Expert installation and seamless transitions.
Carpets
- Top-quality carpets in a diverse range of textures, colors, and prices.
- Tailored to your needs, with options for both residential and commercial properties.
- Professional fitting and underlayment services.
Engineered Wood
- Durable and visually stunning engineered wood flooring.
- Offers warmth and natural beauty to any room.
- Sustainable and long-lasting.
Our Commitment
At Floor Decor Yorkshire, we believe in building lasting relationships with our customers. Our dedicated team provides exceptional customer service throughout the entire process, from initial consultations to the final installation. We take the time to understand your needs and preferences, ensuring that you find the perfect flooring for your home.
We are proud to offer
- Personalised appointments: Enjoy a stress-free experience with our appointment-based system, allowing you to browse at your own pace in a more relaxed environment.
- Expert advice: Our experienced staff can guide you through the options and recommend the best flooring solutions for your specific needs.
- Quality materials: We source only the highest quality materials from trusted suppliers.
- Competitive prices: We offer affordable rates without compromising on quality.
Overall Experience
The reviews of Floor Decor are predominantly positive, with 12 out of 13 reviewers giving a 5-star rating. The majority of reviewers praised the excellent service, professional workmanship, and competitive prices.
Advice and Guidance
Several reviewers praised the in-store advice and guidance provided by Christian and the team. They were impressed with the helpfulness and expert knowledge of the staff, which made the flooring selection process easy and enjoyable.
Fitting and Installation
The fitters, including Lee, Rick, Shaun, and the team, received high praise for their professionalism, attention to detail, and skill. Reviewers were impressed with the neat and tidy workmanship, and appreciated the fact that the fitters were willing to go the extra mile to ensure a high-quality finish.
Prices and Value
Several reviewers mentioned that the prices offered by Floor Decor were competitive, and that they were able to get a good deal on their flooring. This was particularly notable in comparison to national or online retailers.
Negative Experiences
Two reviewers, however, had negative experiences with Floor Decor. They reported poor after-sales service, with one reviewer waiting over a year for a repair and another waiting since June for a refit. Both reviewers were unhappy with the slow response and lack of attention to their issues.
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