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CIA Landlord Insurance has been at the forefront of the landlord insurance industry for over two decades, providing more than 1.6 million landlord policies over the last 10 years. As independent insurance brokers specialising in landlord insurance, we offer a wide range of insurance types tailored to your specific needs. Our mission is to offer you the protection you need for one of your most valuable assets.
At CIA Landlord Insurance, we understand the importance of keeping your investment properties safe and secure, whether you're a seasoned property investor or a first-time landlord. Our team of experts will work with you to understand the level of cover you need and find the best deal on the market. With our extensive knowledge and experience in the industry, we have worked with various customers, from established letting agencies to first-time landlords.
Our Services
We offer various types of landlord insurance, including landlord buildings insurance, landlord contents insurance, and unoccupied property cover. The one you choose will depend on the specific risks you wish to be covered against.
*Landlord Buildings Insurance*
Landlord buildings insurance protects a landlord's property against risks such as damage from fire, flooding, and theft. It covers the building and its fixtures, including permanent fittings such as kitchens and bathrooms. Our landlord building insurance policies are designed to offer you the protection you need for your valuable assets.
*Landlord Contents Insurance*
Landlord contents insurance covers the landlord's personal belongings within a rented property, such as furniture, appliances, and other household items. This insurance protects the landlord's possessions against loss, theft, or damage. If you are a landlord who provides furniture and appliances to your tenants, then landlord contents insurance is a must-have.
*Unoccupied Property Cover*
Unoccupied property cover offers protection for properties that are vacant for an extended time, such as during renovations or while landlords look for new tenants. This type of insurance covers risks such as damage from fire, vandalism, theft, and loss of rent. Our unoccupied property cover policies are designed to offer you peace of mind, knowing that your property is protected even when it's vacant.
Why Choose CIA Landlord Insurance?
At CIA Landlord Insurance, we offer a price match guarantee, meaning that we will never be beaten on price. If you find a like-for-like quotation cheaper anywhere in the UK market, we will match or beat it. With our 20+ years of expertise, personal service, and customer support, you can trust us to provide you with the best landlord insurance policies on the market.
In addition to our extensive range of landlord insurance policies, we also offer resources, advice, news, and FAQs to help you make informed decisions about your insurance needs. With our area guides and independent reviews, you can learn more about the different types of landlord insurance and find the best policy for your unique situation.
At CIA Landlord Insurance, we are committed to providing you with the best possible service. Whether you are a first-time landlord or an experienced property investor, we have the knowledge and experience to help protect your investment against every eventuality. So why wait? Contact us today to get a quote and see how we can help you protect your investment properties.
Unimpressive Service and Unsatisfactory Experiences
It's evident that CIA Insurance has left a trail of dissatisfied customers in their wake. Several reviewers have expressed frustration with the company's attitudes, practices, and communication styles. Many have reported encountering unhelpful and unresponsive representatives, leading to feelings of being treated unfairly and disregarded.
Lack of Transparency and Support
Some reviewers have cited issues with the company's underinsurance penalty, where the insured amount can be reduced even if the rebuild cost is higher than expected. Others have complained about delays and struggles when attempting to make claims, with some reports of claims being denied or delayed while the underwriters shifted the responsibility to the policyholder.
Poor Customer Service and Unreliable Representatives
Many reviewers have expressed dissatisfaction with the company's customer service, citing poor communication, delays in responding to queries, and general unhelpfulness. Some have reported encountering rude and uninterested representatives, which has led to a loss of trust and satisfaction.
Unfair and Unnecessary Penalties
Reviews have highlighted instances where CIA Insurance has imposed penalties or increases to policy premiums without proper explanation or justification. This has led to a sense of unfairness and mistrust among policyholders.
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