Mortgage Help UK Ltd, a local independent mortgage brokerage firm, has been providing unbiased and friendly mortgage advice for over 25 years. Established in Exmouth, South Devon, the company has expanded its client base to include individuals and businesses from all over the UK. Our team of experienced mortgage specialists has extensive knowledge and expertise in the mortgage industry, enabling us to offer impartial and tailored advice on a broad range of mortgage products.

At Mortgage Help UK Ltd, we understand that your mortgage is one of the most significant financial investments you will ever make. That's why we strive to provide fast, efficient, and quality advice to help you find the right mortgage product that suits your individual requirements and financial status. Our access to mortgage products across the market allows us to offer a full range of products to match your unique needs. With us, you can be confident that you are receiving independent mortgage advice with no obligation to proceed.

Our Services

Mortgage Help UK Ltd offers a comprehensive range of mortgage services, designed to meet the needs of our clients. Our services are not just for Exmouth or Devon; we deal with clients from all over the UK, offering independent mortgage advice and help. Here are some of the services we offer:

Business Owners Mortgages: We understand the unique financial needs of business owners and offer tailored mortgage advice to help them find the right mortgage product. Whether you're a sole trader, a partner, or a company director, we can help you navigate the complex mortgage market and find a mortgage that suits your needs.
First Time Buyers Mortgages: Buying your first home can be an exciting but daunting experience. At Mortgage Help UK Ltd, we can help make the process easier by providing independent mortgage advice and assistance. We have access to special mortgage deals designed for first-time buyers, and we can help you find the right mortgage product that fits your budget and requirements.
Buy to Let Mortgages: If you're looking to invest in the property market, our team of mortgage specialists can help. We offer independent and impartial advice on buy-to-let mortgages, and we can help you find the right mortgage product that suits your investment strategy.
Remortgages: If you're looking to remortgage your property, we can help. Our team of mortgage specialists can assess your current mortgage deal and help you find a new mortgage product that fits your requirements. We can help you save money by finding a mortgage with a lower interest rate or an extended mortgage term.
Home Movers Mortgages: If you're moving home, we can help. Our team of mortgage specialists can assess your current mortgage deal and help you find a new mortgage product that suits your new home and financial situation. We can help you find the right mortgage deal, so you can move into your new home with confidence.

At Mortgage Help UK Ltd, we are committed to providing exceptional customer service, and we strive to make the mortgage process as smooth and stress-free as possible. Our easy-to-talk-to, independent mortgage specialists can check thousands of mortgages with just one phone call, and our minimal time commitment means you can get on with your life.

Our Registration and Complaints Procedure

Mortgage Help UK Ltd is registered in the United Kingdom with company number 03893892, and we are authorised and regulated by the Financial Conduct Authority with FCA registration number 470590. We are entered on the Financial Services Register, which can be accessed at .

If you have a complaint, please contact us at enquiries@mortgage-help.co.uk or write to us at Mortgage Help UK Ltd, 48 Rolle Street, Exmouth, Devon EX8 2SQ. We will take all complaints seriously and aim to resolve them as quickly as possible. If you are not satisfied with our response, you may be able to refer your complaint to the Financial Ombudsman Service.

Update Share

Positive: The company has received praise for its professionalism, expertise, and service, with many clients trusting and recommending them.

Negative: The company has been criticized for delays, poor communication, and questionable practices, leading to a disappointing experience for one client.

Professionalism and Expertise

Mortgage Help UK has been praised for its professionalism and expertise in the mortgage industry. With decades of experience, the company has consistently delivered excellent results for its clients, including securing competitive mortgage rates for even those with challenging applications. The firm's staff is knowledgeable and responsive, providing prompt and pertinent emails to keep clients informed throughout the process.

Testimonials and Referrals

The company has received glowing testimonials from satisfied clients, including one who has referred family and friends to Mortgage Help UK, all of whom have achieved their mortgage objectives. Another client praised the firm's professionalism and service, stating that they would continue to recommend them.

Disappointing Experience

However, not all experiences have been positive. One client, Otb, shared a disappointing experience with Mortgage Help UK. The client's credit rating was deemed poor, and despite assurances from the broker, their application was eventually declined due to delays and a lack of communication. The client was left feeling frustrated and misled, ultimately seeking a mortgage from their bank, which was approved without issue.

Warranty of Trust and Good Conduct

Mortgage Help UK has also been criticized for questionable practices, with one client alleging that the broker was taking money from the lender and deliberately causing delays to further their own interests. Another client, Ian Littlewood, had a positive experience with the firm, praising their friendly staff and 100% service.

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