Trust us to keep your home warm and safe
At MA Heating Services Ltd, we pride ourselves on being a small, friendly local business that provides high-quality services at competitive prices. Our team, led by husband and wife Mark and Tracey Askew, has a wealth of experience in the trade and is committed to providing a fast, friendly, and efficient response to our customers' needs.
Established in 2006, our company aims to build long-lasting relationships with our customers, and we believe that our personal touch and attention to detail set us apart from larger companies. We are dedicated to providing our customers with peace of mind, knowing that their boilers and central heating systems are in safe hands.
Our Services
We offer a wide range of services to help keep your house warm and safe. From boiler servicing and repairs to new boiler installation and gas safety certificates, we have the expertise and knowledge to provide a first-class service. Our team of fully qualified heating engineers is Gas Safe registered and Worcester Bosch registered installers, giving you the assurance that your boiler is in safe hands.
Our boiler servicing ensures that your boiler continues to run reliably and efficiently, while our boiler repair service gets your boiler up and running again with minimal fuss. We also provide gas safety certificates to meet legal requirements for landlords and homeowners. Furthermore, we install new boilers from leading manufacturers such as Vaillant, Worcester, Baxi, and Grant, and provide support for customers in Eye, Diss, Stowmarket, and surrounding areas in Suffolk.
Our Values
At MA Heating Services Ltd, we are committed to providing a high-quality service that is built on trust, reliability, and excellent customer care. We believe in being transparent and honest in our dealings with our customers, and we always aim to provide a quote in advance of carrying out work, sticking to the price we've agreed. We also ensure that our team receives regular manufacturer and industry training to stay up-to-date with the latest developments and changes in the industry.
Our Goal
Our goal is to be the company you can trust to provide a good quality service when you need it. We strive to build long-lasting relationships with our customers, and we believe that our friendly and personal approach sets us apart from larger companies. Whether you're a homeowner or a landlord, we are committed to providing you with peace of mind, knowing that your boilers and central heating systems are in safe hands.
Responsive and Professional Service
The majority of the reviews highlight the excellent service provided by MA Heating. Reviewers praise the company for their responsiveness, punctuality, quality, professionalism, and value. Many customers mention that the company is local, friendly, and always gets back to them, making them feel valued and appreciated. For example, Amanda Hagger states that the company has been serving her for over 20 years, keeping her home warm and comfortable.
Disappointing Experience
However, one reviewer had a completely different experience. Anonymous rated the company 1 star, citing poor workmanship, lack of communication, and poor treatment of an elderly customer. They state that the work was not completed properly, and when they contacted the company, they did not receive a response.
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