Exceptional Service, Expert Advice, and Unparalleled Products
WM Plant is a reputable company that has been providing exceptional services to the construction, lawncare, and forestry industries for over 50 years. Established in 1969, our team of experts has been dedicated to offering top-notch advice, sales, hire, spares, repairs, and servicing of machinery and equipment.
Our Services
We pride ourselves on being construction, lawncare, and forestry specialists, with a wealth of knowledge and manufacturer training that sets us apart from our competitors. Our extensive range of services includes:
- Hire: We offer a vast selection of machinery and equipment for hire, ensuring that our customers have access to the right tools for their projects.
- Sales: Our sales team provides expert advice to ensure that our customers purchase the correct machine for their specific needs. All products are fully assembled, oiled, and fuelled where necessary, and tested by trained technicians prior to handover.
- Spares: We stock a comprehensive range of spare parts for all the machinery and equipment we sell, ensuring that our customers can get back to work quickly in the event of a breakdown.
- Repairs: Our skilled technicians are manufacturer-trained and equipped to repair all types of machinery and equipment, from minor repairs to major overhauls.
- Servicing: We offer routine servicing and maintenance to keep our customers' machinery and equipment in top condition, reducing downtime and increasing productivity.
Why Choose WM Plant
At WM Plant, we believe that our customers deserve more than just a transactional experience. That's why we offer face-to-face customer service, ensuring that our customers receive expert advice and guidance throughout the entire process. We also provide a full handover procedure, ensuring that our customers are familiar with the operating procedures and safety features of their machinery and equipment.
Our Commitment to Excellence
We are committed to providing exceptional services to our customers, and our dedication to excellence has earned us a reputation as one of the leading companies in the industry. With over 50 years of experience, we have built a loyal customer base that trusts us to provide the best solutions for their construction, lawncare, and forestry needs.
Customer Feedback
The majority of customers have expressed positive experiences with WM Plant, with several reviewers praising the helpful and knowledgeable staff. Staff and Service
Craig Foster and David Dalglish both gave 5-star ratings, mentioning the staff's helpfulness and enthusiasm. Chris Scott appreciated the advice and assistance provided by the hire and repair staff. Travis Buckins also praised Michael's service, saying he was "proper family company with superb knowledge and enthusiasm".
However, not all customers have had positive experiences. Areas for Improvement
Michael Goold, with a 2-star rating, felt that the customer service he received was disappointing and unfriendly. Stuart Haskins, also with a 2-star rating, found the staff to be unhelpful and rude. Sam Bainbridge gave 3 stars, mentioning that while the sales staff were good, the aftersales service was non-existent.
One reviewer, M. J., had a particularly bad experience, with a brand new chainsaw failing after one use and the company refusing to provide a replacement or refund. Richard Brazendale gave 1 star, citing poor product quality, non-existent customer service, and an arrogant attitude.
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