Our Beginnings and Values
Founded in 1988, Chorley Group has evolved from a family-run business into a leading automotive organisation spanning across the North-West of England. Guided by a strong vision and values of integrity, innovation, and exceptional customer care, we have earned numerous awards and built lasting relationships with our valued customers.
New Cars & Beyond
Across our ten dealerships, you'll find a diverse selection of new cars from renowned brands like Nissan, Hyundai, Kia, MG, Vauxhall, Isuzu, GWM ORA, and Citroen. Catering to diverse needs and preferences, we offer a wide range of shapes, sizes, transmissions, colours, powertrains, and purposes to ensure you find the perfect vehicle for your individual requirements.
Pre-Owned Excellence
With over 600 used cars in stock at any given time, we have a diverse and reliable selection to choose from. Whether you're searching for a reliable family car or a sporty second-hand vehicle, our experienced team can guide you through the process and ensure you find the ideal match.
Comprehensive Aftersales Care
Beyond new and used car sales, we are committed to providing comprehensive aftersales services to keep your vehicle in optimal condition. Our skilled technicians offer a full spectrum of services, including servicing, MOTs, extended warranties, car parts, and accessories.
Dedicated Business Solutions
For businesses in need of reliable vehicles, our dedicated business team provides tailored solutions for fleet purchases. We offer competitive pricing, flexible financing options, and expert advice to ensure you find the perfect vehicles for your organization.
About Our Community Involvement
Beyond selling cars, our passion extends to supporting the local community. We actively sponsor events, charities, and initiatives, demonstrating our deep commitment to the region we call home.
Customer Service
The reviews indicate that the customer service at Chorley Group is exceptional, with several customers praising the helpful and friendly sales team. Andrew, Steve, Martin Kay, and Patrick Holmes are specifically mentioned as being outstanding, going above and beyond to ensure customer satisfaction. Their attention to detail, patience, and professionalism are highlighted as major strengths.
Personal Touch
The family-run business atmosphere is emphasized by several reviewers, who comment on the warm and welcoming environment. Customers appreciate the feeling of being treated like family and the sense of connection they have with the sales team. Shaun and Martin Kay, in particular, are praised for their friendly and approachable nature.
Overcoming Issues
Debby Buckley and Tom had an issue with the Nissan app and were assisted by Adam, who was patient and helpful in resolving the problem. Tomiz, on the other hand, had a negative experience when they were rudely treated by Andrew regarding the charging of their Leaf.
Purchasing Experience
Many reviewers highlight the ease and efficiency of the purchasing process. They praise the sales team for being knowledgeable, transparent, and not pushy. Martin Kay is particularly commended for his excellent communication and paperwork handling.
Returning Customers
Some reviewers indicate that they are returning customers or will return in the future, citing the excellent service and personal touch they have received.
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