Where antiques meet technology: timeless style with modern flair
Welcome to Dutton Gregory Solicitors, a reputable law firm with offices strategically located throughout Hampshire, Dorset, Surrey, and Merseyside. Our friendly teams of skilled solicitors are dedicated to providing exceptional legal services to both corporate and private clients across the UK. We take great pride in our recent achievements, including being named 'Team of the Year' at the Modern Law Conveyancing Awards 2023, 'Large Business of the Year' at the Winchester Business Excellence Awards 2023, and 'Law Firm of the Year' at the South Coast Property Awards 2022.
At Dutton Gregory, we are committed to offering the highest standards of legal services while maintaining an energetic, client-focused approach to resolving issues. Our firm's unique combination of professional expertise and genuine care for our clients set us apart in the legal industry.
Our Services
Dutton Gregory provides a wide range of legal services tailored to meet the diverse needs of our clients. These services include:
- *Personal Child Protection & Adoption: Our dedicated team of professionals guides and supports clients through the complex processes of child protection and adoption, ensuring that the best interests of the child are protected throughout.
- *Employment for Employees*: We offer comprehensive legal advice to employees, assisting them with employment contracts, workplace disputes, and other employment-related issues. Our goal is to help employees understand their rights and ensure they are treated fairly in the workplace.
- *Family*: Our family law specialists provide compassionate and practical legal advice to families facing a wide range of issues, including divorce, child custody, and financial settlements. Our top priority is to support our clients through difficult times and help them achieve the best possible outcomes.
- *Immigration for Business*: We offer expert advice and guidance to businesses seeking to navigate the complex UK immigration system. Our experienced team helps employers secure the necessary work permits and visas for their employees, ensuring compliance with all relevant laws and regulations.
- *Landlord & Tenant Property & Land Dispute Resolution*: Our proficient team of solicitors assists landlords and tenants in resolving disputes related to property and land. We work diligently to protect our clients' interests and find lasting solutions to even the most challenging conflicts.
- *Wills, Trusts & Estate Planning*: We help clients plan for the future, offering expert advice on wills, trusts, and estate planning. Our goal is to ensure that our clients' assets are protected and their wishes are fulfilled.
- *Notary Public*: Our firm includes experienced notaries public who can authenticate and certify documents for use in foreign jurisdictions. We ensure that the necessary formalities are completed accurately and efficiently to avoid delays or complications.
- *Commercial Commercial Dispute Resolution*: Our skilled commercial dispute resolution team helps businesses resolve disputes efficiently and effectively. We employ various strategies, including negotiation, mediation, and litigation, to protect our clients' interests and achieve favourable outcomes.
- *Corporate & Commercial*: We offer a broad range of corporate and commercial legal services, supporting businesses at every stage of their development. From mergers and acquisitions to commercial contracts and employment law, our expert team provides practical and effective solutions.
- *Medical Negligence*: Our compassionate and experienced medical negligence team assists clients who have suffered harm due to substandard medical care. We work tirelessly to hold negligent healthcare providers accountable and secure the compensation our clients deserve.
- *Personal Injury*: We help clients who have been injured due to the actions or negligence of others. Our dedicated personal injury team provides comprehensive legal advice and support, ensuring our clients receive the compensation they need to move forward.
- *Residential Property*: Our skilled residential property team guides clients through the process of buying, selling, or leasing property. We work efficiently to ensure a smooth and successful transaction for all parties involved.
Customer Reviews Analysis of Dutton Gregory Solicitors
Overall Experience
The overall experience with Dutton Gregory solicitors varies greatly among the clients. While some have had positive experiences, others have faced numerous issues including poor communication, lack of attention to customer service, and a sense of complacency.
Positive Feedback
One client, Kerrie Wills, expressed her gratitude towards Neeta Roopra for her professionalism, understanding, and support. The client highly recommends Dutton Gregory to friends and family and would use their services again in the future.
Negative Feedback
However, the negative feedback from clients Murray Cowell and Lewis indicates that Dutton Gregory needs to improve in several areas. Murray Cowell faced issues with communication, as his solicitor went on holiday twice during crucial points in the conveyancing process without informing him. When he complained, he received a defensive email from Sarah Sams, a partner at the firm, justifying the lack of communication.
Lewis had a similar experience with Sarah Sams, who he found to be incompetent and unresponsive. The sale of his flat took almost six months due to issues that could have been resolved quickly with better communication and a more proactive approach. Lewis also mentioned that Sarah Sams was on leave frequently and never informed him directly or made arrangements for cover.
Areas for Improvement
Based on the feedback, Dutton Gregory needs to focus on improving their communication with clients, particularly during periods when solicitors are on leave. It is essential to keep clients informed and ensure that there is adequate cover to handle their cases. Additionally, the firm should prioritize customer service and address client concerns promptly to prevent delays and stress.
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