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TechSolutions is a leading provider of Pro-Active IT Support, Cloud, Security, Connectivity and Data Centre services to small and medium-sized businesses across the South East. With a strong focus on delivering fully managed outsourced IT support, our dedicated team of professionals offers unrivalled expertise and commitment to our clients.
For the majority of our customer base, we provide fully managed outsourced IT support to businesses, schools and charities. This one monthly fee includes all monitoring and unlimited resources to our first-class support team. Our reputation as trusted advisors is built on working closely with our clients to meet their individual business needs. We design and implement solutions for collaboration, security, business continuity and application support, enabling our clients to achieve process improvements and maximise the value of their technology investments.
At TechSolutions, we believe that our people are the backbone of our success. Our team is made up of some of the industry's most enthusiastic and dedicated professionals who are passionate about providing instant support to our customers. Our support team includes Helpdesk Analysts, Network Engineers, Security Specialists and Project Managers, all working together to ensure your IT systems are running smoothly and securely.
Services
TechSolutions provides a comprehensive range of services designed to meet the needs of small and medium-sized businesses. These services include:
- IT Support and Outsourcing
- Support and Maintenance of networks
- Fully outsourced support desk
- Remote network, PC and server support
- Onsite network, PC and server support
- 24 X 7 X 365 pro-active monitoring
- See our Support matrix
Security
At TechSolutions, we understand the critical importance of data security and the need to protect your business data within a secure, off-site location. Our security services include:
- Anti Virus and Ransomware Detection
- Firewalls
- Intrusion Detection and prevention
- Encryption
- Internet Connectivity
- FttC Connections
- EFM Fibre Ethernet leased lines
- DSL connections
- Cloud Office 365
- Azure Rackspace managed hosting
Sales and procurement
Our sales team provides expert advice on IT procurement, helping you choose the right equipment and software for your business. We can also assist with printer supplies, domain names and DNS setup. Our SIP / VOIP - Voice3CX services offer highly redundant SIP trunks with geo and non-geo numbers.
Technologies and Solutions
We work with industry-leading technologies and solutions to deliver the best possible outcomes for our clients. Our solutions are designed to meet the needs of businesses today and into the future. We help our clients achieve their business goals by providing solutions that are tailored to their needs.
Our 2024 Privacy Policy provides further information about our commitment to data protection and privacy.
Summary of Reviews for Technologies and Solutions Ltd
Customer Satisfaction and Service Quality
Technologies and Solutions Ltd have received outstanding feedback from their clients, with a rating of 5 stars across the board. The reviews highlight the company's exceptional customer service, professionalism, reliability, and expertise in IT solutions. Clients appreciate the team's responsiveness, friendly approach, and ability to provide long-term solutions rather than quick fixes. The team's commitment to excellence and dedication to ensuring their clients' networks run smoothly has significantly positively impacted their businesses.
Technical Expertise and Support
The team at Technologies and Solutions Ltd is praised for their deep knowledge of hardware and software, as well as their ability to quickly identify and resolve a multitude of issues. Clients appreciate the team's proactive approach to IT support, which has helped reduce user ticket counts and maintain a focus on IT strategy. The team's technical know-how and commitment to long-term solutions have made them an invaluable partner for their clients.
Recommendations and Partnership
The reviews demonstrate that Technologies and Solutions Ltd is a trusted and capable IT partner. Clients highly recommend the company to any organization looking for a reliable and innovative IT provider. The team's commitment to excellence and their ability to provide tailored IT solutions have made a significant positive impact on their clients' businesses. Overall, Technologies and Solutions Ltd are seen as a valuable partner in their clients' growth and success.
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