A Legacy of Expertise in Domestic Property Claims
Maule & Co. stands as a respected name in the field of property insurance claims, specializing in domestic subsidence damage since the 1980s. With over 40 years of experience, we have honed our craft, blending technical expertise with exceptional customer care. Our family-run business maintains its independence by prioritizing a customer-centric approach, resourcefulness, and continuous technical advancement.
Our Expertise
Our team of seasoned professionals combines expertise in surveying, engineering, and loss adjusting to offer a comprehensive range of services tailored to domestic insurance claims. We offer:
Subsidence Services
- Comprehensive subsidence investigations and assessments
- Detailed repair and remediation plans
- Efficient handling of insurance claims
- Consultations on subsidence prevention measures
Additional Services
- Surge cover analysis and management
- Procurement and contract management
- Dispute resolution and expert witness services
- Defect diagnosis and rectification
Technical Capabilities
- Detailed inspections and testing
- Accurate analysis and interpretation of data
- Transparent and clear communication throughout the process
Quality and Customer Care
We are driven by a commitment to excellence, reflected in our exceptional compliance rates and customer satisfaction ratings. Our team prioritizes clear communication, responsiveness, and a personalized approach to every case.
Beyond Subsidence
While subsidence is our specialist area, our expertise extends beyond. We have successfully handled a diverse range of perils including fire, earthquake, storm damage, impact, and flooding. Our versatile team can provide invaluable guidance across a variety of property insurance needs.
Our Core Values
- Clients first: We prioritize client satisfaction through personalized service and clear communication.
- Technical expertise: We leverage our deep understanding of property insurance and construction to provide accurate and effective solutions.
- Integrity: We adhere to the highest ethical standards and maintain transparency throughout the claims process.
- Resourcefulness: We find innovative solutions to complex situations and manage claims efficiently.
Warning: Avoid Using Maule & Co
Cautionary Experiences
Two reviewers have shared their distressing experiences with Maule & Co, highlighting the company's unprofessionalism and incompetence.
Substandard Workmanship
The company's work quality is a major concern, with one reviewer, Tim Harrison, providing photographic evidence of trip hazards and damp issues left unaddressed in his parents' property. Despite raising these concerns with the Director, Kevin Maule, the issue was dismissed, and the reviewer was essentially told to fix it himself.
Misdiagnosis and Consequences
Trev Simpson's review reveals a grave mistake made by Maule & Co, where they misdiagnosed subsidence in his mother's property, attributing it to minor damage caused by heat expansion. This error has led to a two-year battle with the insurance company, causing undue stress and inconvenience.
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