Reliable. Professional. Comprehensive.
At Wintle Heating & Plumbing Ltd, we take pride in our long-standing commitment to providing top-notch domestic plumbing, heating, and electrical installations to the new build housing industry in the Anglian and East Midlands area. Since our incorporation in 1966, we have gradually developed our business to become one of the most respected and largest combined heating, plumbing, and electrical contractors in the region.
Our Services
Our Contracts Division is the principle activity of our company, offering a high standard of domestic heating and plumbing installations to the new build housing industry. We cover a 50-mile radius around Northampton, working with leading private house builders and developers. In addition, our Electrical Division provides a fully coordinated and comprehensive range of mechanical services, which has proven to be very successful with our customers.
Our Electrical Services
To augment our plumbing and heating subcontract services, we started our Electrical Division in 1989, providing major developers with a "one-stop shop" and integrated designs for their mechanical and electrical domestic installations. Our electrical services are designed to provide a comprehensive solution for our clients, ensuring that all their electrical needs are met with the highest level of expertise and efficiency.
Customer Care
At Wintle Heating & Plumbing Ltd, we prioritize customer satisfaction above all else. Our customer care team is dedicated to offering an excellent service, dealing with problems promptly and efficiently. Our team of experienced, fully qualified heating and plumbing engineers ensure that any issues are resolved in a satisfactory manner and with minimum inconvenience to our customers.
Our Mission
Wintle Heating & Plumbing Ltd has provided a reliable and professional plumbing, heating, and electrical service to the building industry for over 50 years. Our aim is to enhance and extend that service into the future by building further upon our reputation, which has grown over the years through our attentive and commercial approach to our clients' needs.
Customer Service Experience
The reviewers' experiences with Wintle's customer service were mixed. On the positive side, Steve Carlson praised the company for their helpful and immediate response to his query, even providing a sketch to explain the radiator connection. Similarly, Darren Quinn commended Matthew from Wintle Electrical for providing excellent service over the years.
Negative Experiences
However, several reviewers had highly critical experiences with Wintle. Cressi Dave described the company as "unsafe, unprofessional, arrogant, and rude, " while Chantia Atkinson claimed that the staff were "inconsiderate" and "didn't care about their customers." Faye Walters had a frustrating experience with Wintle, who failed to respond promptly to an emergency situation, citing a 70-minute drive and lack of parts as excuses.
Common Themes
A common thread among the negative reviews was a perception of a lack of professionalism and a disregard for customer concerns. This had led to a breakdown in trust and a sense of disappointment among these customers.
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