Transforming spaces, enhancing experiences.
Southern Care Maintenance (SCM) is a distinguished independent company, specializing in the service and maintenance of fire alarm, safety, and nursing equipment for healthcare, leisure, and commercial businesses in Kent, UK. Established in 1987, we have built a reputation as a trusted regional maintenance company, providing exceptional Planned and Reactive Maintenance services in Kent, Sussex, Surrey, Essex, and South London postcodes, as well as supplying products nationwide by mail order.
Over our 35 years of operation, SCM has grown and evolved, expanding our expertise to meet the diverse needs of our clients. Our services are now divided into two specialist divisions: Fire Alarms Division and Nursing Equipment Division. These divisions enable us to provide dedicated and focused care, ensuring the highest standards of maintenance and customer service.
Fire Alarms Division
The Fire Alarms Division at SCM offers comprehensive maintenance and servicing for fire alarm systems, including wireless fire alarm systems, fire extinguishers, and emergency lighting. Our expertise extends to servicing and LOLER testing for a wide range of brands, such as Morley IAS, C-Tec, Hyfire, Intercall, Kentec, FireSense, and more. Our skilled engineers can help you extend existing wired systems, while our wireless fire alarm systems save both time and money with fast fitting and no cabling requirements.
In addition to our maintenance services, we provide a fire alarm logbook FAQ and useful links to help you effectively manage your fire safety equipment. Our customer-centric approach ensures that you receive the best support and guidance, 24 hours a day, 7 days a week.
Nursing Equipment Division
The Nursing Equipment Division at SCM specializes in the maintenance, servicing, and repair of nursing equipment, including mobile hoists, ceiling hoists, nursing beds, assisted baths, profiling beds and chairs, shower trolleys, changing tables, lifting aids, and mattresses. Our focus on digital care management allows us to provide cutting-edge solutions, such as wireless nurse call systems, nurse call accessories, and staff protection technology from brands like Arquella, Aidcall, Agrippa, Paxton, Quantec, and others.
Our commitment to enhancing patient and staff safety has led us to collaborate with industry leaders who prioritize innovation and inclusive design, such as Vayyar Care, Person Centred Software, Arjo, Astor-Bannerman, Cefndy, ChilternHarvest, Healthcare, Invacare, Joerns, Hill-Rom, Gainsborough, Oxford, Reval, Theraposture, and Voyager.
Company Values
At Southern Care Maintenance, we pride ourselves on delivering exceptional customer experiences, reflected in our 35-year history of service. Our ethos is deeply rooted in ensuring peace of mind for all our clients through quality workmanship and dependable 24-hour support. We continually invest in our team's training and development, ensuring they are equipped with the knowledge and skills to serve you best.
Our experienced engineers and support staff work tirelessly to maintain and service your equipment, ensuring minimal disruption to your business operations. In addition to our maintenance services, we offer useful resources, such as FAQs, online payment terms, environmental policy, and job opportunities, to foster a strong relationship with our clients and community.
Reliability and Professionalism
The reviewers praise Southern Care Maintenance (SCM) for their reliability, professionalism, and friendly service. They have been using SCM for many years and have found them to be helpful, honest, and efficient.
Emergency Response
Several reviewers mention SCM's quick response to emergency calls, even at short notice or unsociable hours. They appreciate the prompt attention to their needs, ensuring minimal disruption to their care homes.
Personalized Service
The reviewers appreciate the personalized service provided by SCM, often receiving help over the phone or having parts specially made or sourced for their older systems.
Staff and Resident Care
SCM's staff are commended for their respect and care towards both staff and residents, showing consideration for vulnerable people in care homes.
Long-Term Relationships
Many reviewers have been customers of SCM for many years, testament to the company's ability to build and maintain long-term relationships based on trust and reliability.
Knowledge and Expertise
SCM's knowledge and expertise in their field are highly valued by the reviewers, who appreciate their guidance and support in managing equipment and systems.
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