Your breath is our priority - Trust us to clear the air.
Reliable Ventilation Solutions for Homes and Businesses in London and the South East
ESS Ventilation is a trusted provider of comprehensive ventilation solutions for residential and commercial properties in London and the South East. With years of expertise and qualified engineers, we are dedicated to improving air quality, preventing condensation and mould, and ensuring optimal ventilation for healthier homes and workplaces.
Our Services
We offer a wide range of services to cater to diverse needs, including:
Ventilation Installation and Repair
- Supply and installation of high-quality ventilation units
- Repair and maintenance of existing ventilation systems
- Comprehensive diagnostics and recommendations for optimal ventilation
- Energy-efficient solutions to reduce running costs
Bespoke Solutions
- Assessment of individual property needs and requirements
- Customized ventilation system design and installation
- Post-installation training and support
Consultation and Commissioning
- Guidance on choosing the right ventilation system for your property
- Expert commissioning to ensure your system operates efficiently and effectively
- Troubleshooting and resolving ventilation-related issues
Our Commitment
At ESS Ventilation, we prioritize:
- Customer satisfaction: We are committed to delivering exceptional customer service, ensuring clear communication, transparency, and responsiveness throughout the process.
- Quality workmanship: Our engineers are highly qualified and experienced, and all work is completed to the highest standards.
- Sustainable solutions: We advocate for energy-efficient technologies and environmentally responsible solutions to meet your ventilation needs.
Our Promise
With ESS Ventilation, you can expect:
- Prompt and personalized attention
- Competitive and transparent pricing
- Guaranteed results and lasting solutions
- A dedicated team of experienced professionals working for you
We are confident that our expertise and commitment to excellence can significantly enhance the air quality in your property.
Disappointing Experience
The reviews highlight several instances where customers were left dissatisfied with the service provided by ESS. Many reviewers reported difficulty in organizing a visit, with some being told there would be a fee for a survey only to be left without a survey report or clear information about the services offered.
Communication Issues
There were several instances where customers struggled to get responses to their questions or requests for clarification. Some felt misled by the company's communication, with one reviewer being told that a survey would be provided only to receive a quote for the works instead.
Lack of Accountability
Some reviewers felt that the company was unwilling to take responsibility for their mistakes. For instance, one customer was told that a replacement motor was no longer available and would need to be ordered and paid for in full, despite being within warranty.
Exceptional Service
However, there were also instances of exceptional service provided by ESS engineers. Two reviewers praised the professionalism and efficiency of the engineers who installed MVHR units and a flatmaster, respectively.
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