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Transforming your living space, transforming your life

CATalyst Systems is a leading provider of managed IT services, based in Denbigh and Chester, with a team of qualified mobile engineers serving the North Wales, Wirral and Cheshire regions. Established in the early 1990s, we have built a reputation for providing professional, personalised solutions in the design, supply, installation, configuration, deployment, repair and maintenance of computer networks and related equipment. Our core business revolves around the proactive provision of managed IT services, and we are proud of our long-standing relationships with many of the biggest IT companies in the world.

Services Offered

At CATalyst Systems, we offer a comprehensive range of services, tailored to meet the needs of our clients. Our expertise spans across multiple areas, including:

  • Managed Information Systems (MIS) Consultancy: We help businesses implement and manage effective MIS solutions that streamline their operations, improve efficiency, and drive growth. Our consultancy services cover system design, implementation, integration, and ongoing management.
  • Hardware and Software Security: We provide robust security solutions for hardware and software systems, ensuring the protection of sensitive data and critical infrastructure. Our services include network security vulnerability management, penetration testing, configuration assessment, and compliance.
  • Servicing and Repairs: Our experienced field and workshop engineers carry out repairs and support for various IT systems, ensuring minimal downtime and swift resolution of issues. We offer on-site maintenance and a fully fitted workshop with testing centre based in Denbigh.
  • Disaster Recovery & Business Continuity: We provide disaster recovery policies and plans, ensuring businesses can quickly recover from unexpected disruptions and maintain continuity of operations. Our services include data backup, recovery solutions, and business continuity planning.
  • Site Audits: We conduct comprehensive site audits, identifying potential vulnerabilities and providing recommendations for improvement. This includes cable and wireless topologies and overall system performance.
  • Web & E-mail Hosting: We offer secure and reliable web and e-mail hosting solutions, ensuring seamless communication and online presence for businesses. Our hosting services include on-line off-site backups for added data security.
  • 3CX Telephone Systems - VoIP North Wales: We supply and support advanced, feature-rich Windows-based telephony systems, designed for businesses of all sizes. Our VoIP solutions are ideal for North Wales businesses, offering high-quality, cost-effective communication solutions.
  • Alternative Broadband across North Wales | 4G Broadband: We provide alternative broadband solutions, including 4G broadband, delivering fast and reliable internet connectivity to rural and underserved areas.
  • Leasing Facilities: We offer flexible leasing facilities for hardware and software, enabling businesses to acquire the latest technology without large upfront costs.

At CATalyst Systems, we are committed to providing our clients with the highest level of service and support. Our authorised partnerships with leading IT companies and our skilled team of engineers enable us to deliver cutting-edge solutions tailored to each client's unique needs. We invite you to explore our services further and discover how we can help your business thrive in today's digital world.

Reviews
Positive: The company has received numerous positive reviews praising their professionalism, expertise, and customer service.
Negative: One reviewer experienced a negative encounter with the company's customer service, citing a slow response time and perceived lack of priority given to non-maintenance contract customers.

Overview

Catalyst Systems has received a number of positive reviews from satisfied customers who have utilized their services for various IT and telecommunications needs. The company has demonstrated a high level of professionalism, expertise, and customer service in their installations, support, and maintenance of various systems.

Installation and Setup

Many reviewers have praised the company's installation and setup process, citing smooth transitions and minimal downtime. The team's attention to detail, cleanliness, and politeness have also been highlighted as notable strengths.

Customer Service

Feedback has consistently praised the company's customer service, with reviewers noting that the staff are knowledgeable, helpful, and responsive to issues. The company's willingness to work with customers to understand their needs and provide tailored solutions has been particularly commended.

Customer Testimonials

Several reviewers have expressed their satisfaction with the company's products and services, including their VOIP phone systems, broadband installations, and IT support. One reviewer even noted that they would never go back to their previous provider.

Negative Review

One reviewer, April Juliet Brown, expressed their disappointment with the company's customer service, citing a slow response time and a perceived lack of priority given to non-maintenance contract customers.

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