Come for the food, stay for the atmosphere!
A Welcoming Atmosphere & Delicious Food Await
Nestled amidst the charming coastal town of South Shields, The New Crown Hotel stands as a vibrant hub for locals and visitors alike. Boasting a welcoming atmosphere and a diverse menu, we're more than just a pub - we're your local escape.
Embracing the Sporting Spirit
Sports enthusiasts will rejoice! Catch all the latest live action on our big screens, cheering on your favorite teams from across the globe. From football matches to exciting rugby clashes, our pub is the perfect place to gather with friends and soak in the electric atmosphere.
A Culinary Delight
Indulge in a culinary journey with our delectable food offerings. Our menus feature a delightful mix of classic pub fare, alongside contemporary dishes crafted with fresh, seasonal ingredients. Enjoy mouthwatering burgers, succulent steaks, and flavorful curries, all prepared with meticulous attention to detail.
Warm Hospitality & Welcoming Environment
Step into our spacious pub and be greeted by warm smiles and attentive staff. Our friendly team is dedicated to ensuring you have a memorable experience, providing excellent customer service and catering to your every need.
More Than Just a Pub
Beyond delicious food and sporting delights, The New Crown Hotel offers a diverse range of activities and attractions. Relax in our sunny beer garden, or enjoy a friendly game of darts with friends. Our comfortable garden is perfect for soaking up the sunshine and enjoying a leisurely meal.
Join Us and Create Lasting Memories
Whether you're seeking a night out with friends, a casual lunch with family, or a vibrant atmosphere to watch the game, The New Crown Hotel is the perfect destination. Come discover the welcoming atmosphere, delicious food, and exceptional service that awaits you.
Service and Staff
The overall service and staff were a mixed bag. Some reviewers praised the staff for being helpful, attentive, and friendly, particularly Lucy, who received numerous mentions for her excellent customer service. However, others reported indifferent or poor service from the bar and wait staff, with some experiencing staff members being unable to make eye contact, lacking basic manners, and providing a sense of annoyance.
Food and Drink
The food at The New Crown was generally praised for its quality and value for money. Many reviewers enjoyed their meals, with some highlighting the nice presentation and large portions. The fish and chips, Jam Rolly Poly, and coffee were particular standouts. However, the online ordering and menu system was criticized by one reviewer for being difficult to use and containing limited options.
Ambience and Atmosphere
The atmosphere and ambiance of the pub varied depending on the reviewer. Some appreciated the cozy and welcoming atmosphere, while others found it to be less impressive. The views of the sea were highlighted as a positive aspect by one reviewer.
Facilities and Parking
The facilities at the pub, including the toilets, were often praised for being clean and well-maintained. However, some reviewers experienced issues with parking, including broken glass in the car park and overflowing cigarette bins.
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