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Introduction
Ocean Estate Agents is a leading independent estate agency established in 1983, proudly serving the Bristol area with over 40 years of experience. We pride ourselves on our principles of integrity, transparency, and a client-centered approach to all our services. Our dedicated team of experienced professionals is committed to assisting you throughout your entire property journey, whether you're buying, selling, or letting.
Sales
We provide comprehensive services for selling all types of properties in Bristol, from period homes to modern apartments. Our experienced sales team will guide you through every step of the process, ensuring a smooth and stress-free experience.
Lettings
We take the hassle out of lettings, whether you're a landlord or a tenant. We assist landlords in finding reliable tenants, managing properties, and ensuring a seamless rental experience. We also provide dedicated support for tenants, ensuring their needs are met promptly and efficiently.
Mortgages
Our experienced mortgage advisor will work with you to find the best possible mortgage deal from our panel of lenders. We'll guide you through the entire process, making the application and approval as seamless as possible.
Conveyancing
Our qualified conveyancing team will handle all aspects of the legal process involved in buying or selling your property, ensuring a smooth and stress-free transaction.
Land & New Homes
We are experts in assisting clients with the purchase and sale of new-build and off-plan properties. We can provide invaluable guidance and support throughout the process, ensuring a seamless transition into your new home.
Our Commitment
At Ocean Estate Agents, we understand the importance of open communication, personalized service, and transparency. We are committed to forging strong relationships with our clients and providing them with clear and timely updates throughout their property journey.
Contact us today to discuss your real estate needs and let us help you achieve your property goals with confidence and ease.
Poor Customer Service and Letting Experience
Several reviewers expressed their dissatisfaction with Ocean's customer service and letting experience. They reported rude and unhelpful staff, lack of communication, and unprofessional behavior. Some reviewers mentioned that Ocean's staff were incompetent, lied to them, and did not respond to their emails or concerns.
Property Management Issues
Some reviewers experienced issues with property management, including damage to their property, illegal entry, and lack of maintenance. They reported that Ocean's contractors were incompetent and took a long time to respond to issues, leaving them without heating or hot water for extended periods.
Positive Experiences
On the other hand, some reviewers reported positive experiences with Ocean, praising their efficient and fast service, clear communication, and helpful staff. They mentioned that Ocean's staff were responsive, professional, and courteous, and that they would recommend or use their services again.
Staff Performance
Some reviewers praised specific staff members, such as Johnny, William, and colleagues at Ocean Property Lawyers, for their excellent service and communication. However, others reported negative experiences with certain staff members who were rude, lazy, or incompetent.
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