Trust us to take care of your vehicle repair needs
At Newbridge Accident Repair Centre, we pride ourselves on providing an exceptional service to our customers. With over 20 years of experience in the industry, we have established ourselves as one of the leading accident repair centres in Essex, Kent, and South London. Our team of skilled professionals has been carefully selected for their expertise and attention to detail, ensuring that our work is of the highest quality.
Our Services
We offer a wide range of vehicle repair services, from accident repairs to minor and express repairs. Our team is here to assist with all aspects of car body repair, from serious accident repairs with replacement cars from our own fleet to minor and express repairs for smaller bumps and scuffs. We also offer a lease car return service, helping you to navigate the complex process of returning a leased car in top condition to avoid any unnecessary charges.
Quality Repairs
Our repair centre is fully insured approved and a member of the Vehicle Builders & Repairers Association (VBRA), ensuring that our work meets the highest industry standards. We use only the latest equipment and technology to ensure that our repairs are of the highest quality. We also offer a lifetime guarantee on our repairs, giving you peace of mind and protecting your investment.
Non-Fault Accident Repairs
If you've been in an accident that wasn't your fault, we can help manage your claim and save you from having to use your own insurance policy. Our dedicated claims handling team will work to claim all associated costs directly from the at-fault party, so you don't have to worry about the financial burden. We also offer a range of benefits, including a replacement vehicle, no insurance excess charges, and no claim on your insurance policy.
Your Fault Accident Repairs
If you were at fault for the accident, don't worry. We're here to help. We'll guide you through the process and provide a 150 discount on your insurance excess. We'll work with your insurance company to provide a repair estimate and get approval to fix your vehicle. We'll also offer a courtesy vehicle from our fleet if your insurance company doesn't provide one.
Our History
Newbridge Accident Repair Centre has a rich history dating back to 1992, when our founder, Andy Brown, started the business in a small workshop in Upminster. We've since grown and expanded, moving to larger workshops and increasing our team size. We've become a fully insured-approved centre and a member of the VBRA, ensuring that our work meets the highest industry standards.
Contact Us
Our team is here to assist with all your vehicle repair needs. Contact us today to find out more about our services and how we can help you.
Disappointing Experiences
The majority of the reviews highlight a range of issues and disappointments with the service provided by Newbridge Accident Repair Centre. Many customers have reported poor communication, delayed repair times, and a lack of professionalism. Several reviewers have expressed frustration due to the garage's failure to keep them informed or to complete repairs as promised.
Lack of Accountability
Some reviewers have reported being given different information by the garage, including estimates of repair times and the state of their vehicles. In one instance, a customer was told that their door had been fixed, only to discover upon collecting their vehicle that it had not been touched. This lack of accountability and transparency has led to feelings of trust being broken and a sense of disappointment.
Positive Feedback
Although there are many negative reviews, a few customers have reported positive experiences with Newbridge Accident Repair Centre. Lb, Hannah Leigh, Gary Lengthorn, and Ian Mccolm all praised the centre for its communication, professionalism, and the quality of work. They appreciated being kept informed throughout the repair process and were happy with the final result.
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