Transforming Your Roof, Transforming Your Home
At Thompson Roofing & Fascias, we are a team of experienced and skilled professionals dedicated to providing top-notch roofing services to homeowners and businesses in York, Selby, and surrounding areas. With over 25 years of experience in the industry, we have built a reputation for delivering high-quality workmanship, exceptional customer service, and unparalleled expertise in all aspects of roofing.
Our team of experts is committed to providing a comprehensive range of roofing services, from new roof installations to roof repairs, restoration, and maintenance. We understand the importance of a safe and secure roof, which is why we use only the best materials and latest techniques to ensure that our customers receive the best possible results.
Our Services
We offer a wide range of roofing services, including:
- General Roofing: From simple repairs to complex installations, we can handle all your roofing needs.
- Fascias & Soffits: We specialise in the complete replacement of roofline products, including fascias, soffits, guttering, downpipes, gutter guards, bargeboards, and cladding.
- Flat Roofing: Our team is experienced in providing a complete flat roofing service, including GRP fibre glass flat roofing systems, EPMD rubberised flat roofing systems, and renovation and restoration projects.
- Dry Verge-Ridge: We specialise in Dry Verge & Dry Ridge Systems repairs and upgrades.
- Slate Tiling: Our team is skilled in slate tiling roofing fitting and repairs.
- Guttering: We can replace your home's guttering and downpipes to transform the way it looks from the outside.
Our Commitment
At Thompson Roofing & Fascias, we are committed to providing our customers with the highest level of service and workmanship. We pride ourselves on our attention to detail, prompt response times, and competitive pricing. We understand the importance of building strong relationships with our customers, which is why we strive to provide exceptional customer service and ensure that our customers are completely satisfied with our work.
Overview of Reviews
General Experience
The reviews provide a mixed assessment of Thompson Roofing and Fascias, with some customers expressing high satisfaction with the company's workmanship and service, while others have reported negative experiences.
Praise for Workmanship and Service
A significant proportion of reviewers have praised the company's workmanship, citing examples of professional and tidy work, attention to detail, and a willingness to undertake extra tasks. Mr. Thompson is mentioned by name as providing competitive quotes and ensuring customer satisfaction.
Issues with Quality and Customer Service
On the other hand, some customers have reported poor quality workmanship and a lack of responsiveness from the company, specifically the owner. One reviewer mentions being ignored when attempting to raise an issue, and another reports that their neighbours had to intervene to try to resolve the problem.
Additional Comments
Several reviewers have mentioned the company's promptness, punctuality, and professionalism, with workmen arriving on time and doing a good job with minimal fuss. The company's cleaning up after completion of work is also highlighted as a positive aspect.
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