Building on Trust, Delivering on Promise
At City Gate Construction, we're proud of our heritage and the reputation we've built over the years. Founded in 2003, we're a privately-owned construction, refurbishment, and maintenance main contractor with offices in Scotland and England. Our headquarters are located in Paisley, and we've grown to employ over 225 staff across eight fully integrated divisions. We're committed to trades apprenticeships, with 15% of our workforce consisting of apprentices, reflecting our dedication to nurturing young talent in the industry.
Our Services
We're a dynamic, results-driven nationwide contractor with unrivalled expertise in various services. Our range of services includes refurbishment, new build, steel property maintenance, timber preservation, roofing, steel doors, automatic doors, and roller shutters, bespoke joinery manufacture and fit out, and electric vehicle charging point installations. We're dedicated to delivering exceptional results, and our commitment to customer satisfaction is second to none. Over 70% of our customers have been with us for at least five years, and we've averaged over 89% repeat business over the past decade.
Our Expertise
Our team of highly skilled builders, machine operators, maintenance engineers, joiners, painters, and metalworkers enables us to handle every kind of building work, from large-scale refurbishment to purpose-designed joinery. We're committed to continually challenging traditional construction conventions, driving innovation, and embracing change while working in partnership with our clients. Our industry-standard accreditations, including ConstructionLine GOLD, Safe Contractor, CHAS, NICEIC, GasSafe, and SNIPEF, reflect our commitment to excellence and quality.
Our Commitments
At City Gate Construction, we're passionate about making a positive impact on our community. We're committed to being safer and healthier for everyone, and we believe that green is more than just a word - it's our community, and we care about it. We're dedicated to reducing our carbon footprint and promoting sustainability in our operations. We're also proud to support local charities, such as Cash for Kids, which helps disadvantaged children in Glasgow and the West of Scotland lead fuller lives.
Excellent Service
The majority of reviews praise the company for their excellent service, citing courtesy, politeness, professionalism, and quality of work. Customers have been impressed with the workmanship, claiming that the team has worked tirelessly to complete the jobs to a high standard.
Disappointing Experiences
However, some customers have had less than satisfactory experiences. A few have reported poor workmanship, with complaints about holes being knocked in walls, and materials and labor being used without proper supervision. One customer even reported a worker driving recklessly and threatening a young boy. Additionally, some customers have been let down with dates, and one review mentioned that the company failed to follow up on a complaint.
Overall Impression
The company's reputation is mixed, with some customers having excellent experiences and others being disappointed. It is essential for the company to address the issues raised by unhappy customers and ensure that their employees are held to a high standard.
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