Providing Great Customer Service
MG Heating is a well-established independent Gas Safe registered local heating company based on the Isle of Wight. Our comprehensive range of services includes boiler breakdown incorporating a 24 hour manned emergency helpline; planned maintenance and servicing including our own service plan contracts alongside new boiler and central heating installations. We are also able to liaise direct with tenants to provide annual safety certification for landlords and our annual service reminder system prevents missing an appointment. We are also able to complete plumbing repairs and breakdowns and undertake bathroom design and installation including organising tiling, plastering and electrics.
Our Services
We provide a wide range of services to meet the needs of our customers. Our services include boiler installation, maintenance, and servicing, as well as breakdown repairs. We also offer plumbing repairs and breakdowns, bathroom design and installation, and annual safety certification for landlords. Our team of experienced and highly competent engineers are all Gas Safe registered and trained to ensure a professional service.
Our Commitment
At MG Heating, we are committed to providing a prompt and reliable service at a reasonable cost. We understand the importance of maintaining strong working relationships with our clients and strive to provide a service that meets and exceeds their expectations. Our motto is to provide "Great Customer Service" and we achieve this by having manned telephones 24/7, 365 days a year, including Bank Holidays and Christmas.
What We Offer
We offer a range of services, including boiler installation, maintenance, and servicing, as well as breakdown repairs. Our team of experienced engineers are fully qualified and trained to provide a professional service. We are Energy Efficiency approved installers and are agents for Viessmann and Baxi on the Isle of Wight. We also offer free advice and quotations, as well as heating plans and servicing contracts to suit your needs.
Overall Impression
MG Heating has received overwhelmingly positive reviews, with customers praising their excellent service, knowledgeable staff, and prompt response.
Staff and Communication
Reviewers have consistently praised the staff at MG Heating, describing them as knowledgeable, helpful, and professional. Communication has also been highlighted as a strong point, with customers appreciating the clear and timely updates provided.
Service Quality
The quality of service provided by MG Heating has been praised by many reviewers, with several mentioning the prompt and efficient nature of the work carried out. Engineers have been described as punctual, pleasant, and efficient.
Recommendations
Many reviewers have strongly recommended MG Heating to others, citing their positive experiences as a reason to trust the company.
One Negative Review
However, one reviewer had a significantly different experience, citing poor professionalism, quality, and responsiveness from MG Heating. They reported being left without water for weeks and expressed frustration with the company's approach.
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