Quality garments, exceptional service, unbeatable value
A Family-Run Business with Over 59 Years of Experience
Forest Casual & Schoolwear has been a trusted fixture in Loughton for over 59 years, providing exceptional customer service and quality products to generations of families. We take pride in offering a wide range of school uniforms, corporate wear, sports attire, and much more.
Dedicated to Serving the Community
Our dedicated team understands the importance of quality and affordability when it comes to school uniforms. We carefully select durable and comfortable garments that meet the highest standards, all at competitive prices. We also offer a comprehensive selection of corporate wear and sports attire to outfit the whole family, ensuring a stylish and professional look.
Our Services
Beyond simply selling clothing, we are committed to providing a complete shopping experience. Our friendly staff are always happy to:
- Offer expert advice: Our knowledgeable staff can help you find the perfect uniforms, clothes, and accessories for your needs.
- Provide fitting services: We offer accurate measuring and alterations to ensure a comfortable and stylish fit.
- Deliver exceptional customer service: We value your time and are committed to providing a smooth and enjoyable shopping experience.
Extensive Product Range
Our vast selection includes:
- School Uniforms: Comprehensive range of sizes and styles for different schools.
- Corporate Wear: Professional attire for businesses and organizations.
- Sportswear: High-performance gear for various sports and activities.
- Custom Garments: Bespoke outfits tailored to your specific needs and preferences.
- Footwear and Accessories: Wide variety of shoes, bags, hats, and other accessories.
Sustainability and Values
We believe in responsible business practices and strive to:
- Minimize environmental impact through sustainable product sourcing and recycling programs.
- Support local businesses and suppliers.
- Partner with schools and organizations to promote community involvement.
Call to Action
At Forest Casual & Schoolwear, we are proud to be a trusted partner in the local community. We invite you to browse our online store or visit our Loughton store to explore our extensive selection of quality products and exceptional service.
Overview of Customer Reviews
Positive Experiences
The majority of customers have had an excellent experience with Forest Casuals, with staff being praised for their helpfulness, efficiency, and customer service. Many reviewers have mentioned the staff going above and beyond to ensure they receive their desired items, including accommodating special requests and providing personalized service.
Standout Features
- Staff are accommodating and helpful
- Efficient service with quick turnaround times
- Personalized service, with staff taking the time to understand individual needs
- Supportive of local schools, with a percentage of sales going back to the schools
Uniform Shopping Experience
Several customers have commented on the ease and pleasantness of their uniform shopping experience, with staff being knowledgeable and helpful in assisting with uniform purchases.
Embroidery and Printing Services
Forest Casuals' embroidery and printing services have also been praised, with customers appreciating the quality of work and fast turnaround times.
Customer Service Heroes
Several staff members have been specifically named as providing exceptional customer service, including Mamma, Serena, Nana, Becky, Ian, and Linda.
Negative Experiences
A few customers have had less than ideal experiences, including one instance of a staff member being unaware of stock levels and another instance of a badge falling off a blazer.
Areas for Improvement
- Staff knowledge of stock levels
- Quality control for branded items
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