Transforming Bathrooms, Enhancing Lives
At Designer Bathrooms Blackburn, we pride ourselves on being the leading bathroom design and installation specialists in Blackburn, with an impressive 18 years of experience in the industry. Our team of experts boasts a remarkable track record of delivering top-notch bathroom design, installation, and maintenance services to both commercial and domestic clients throughout the Lancashire area.
Our Services
Our comprehensive range of services is designed to cater to the unique needs of our clients. From concept to completion, we offer tailored bathroom design services that ensure your dream bathroom becomes a reality. Our complete supply and fit package for bathroom installations guarantees a seamless and hassle-free experience. Additionally, we specialize in disability bathroom adaptations, providing walk-in showers, wet rooms, and level access showers that cater to the needs of our clients with disabilities.
Our team of skilled plumbers, tilers, and joiners work together to deliver exceptional workmanship, ensuring that every project meets the highest standards of quality and finish. We also provide bathroom maintenance services to ensure that your bathroom continues to function optimally over time.
Our Commitment to Excellence
At Designer Bathrooms Blackburn, we take pride in our commitment to providing exceptional customer service, which is reflected in our 100% satisfaction guarantee. We understand the importance of public liability insurance, and as such, we have public liability insurance up to 1 million. Our dedication to delivering the best possible service has earned us an impressive reputation in the local area, with a significant proportion of our work coming from referrals and repeat business.
Testimonials
Don't just take our word for it! Our clients have kind words to say about our services:
- "Thank you Simon for totally transforming our bathroom! We now have a beautiful wet room which is exactly to our requirements and more mod cons we know what to do with!" - Kelly Steed (October 2016)
- "Simon has just completed our new bathroom and it's fab, he has done such a good job and totally transformed it I can highly recommend him he's such a nice person so helpful and advised us right from the start." - Wendy Arthur (July 2016)
- "Cannot praise Simon enough, his attention to detail was amazing, he takes great pride in his work the bathroom looks absolutely fantastic, cannot recommend him highly enough." - Geraldine Samani (March 2017)
Overall Experience with Designer Bathrooms
The majority of customers have had a positive experience with Designer Bathrooms, praising the professionalism, quality of work, and attention to detail provided by Simon and his team.
Positive Aspects
- Excellent customer service and communication
- High-quality workmanship and attention to detail
- Professional and trustworthy team
- Ability to accommodate last-minute changes and provide sound advice
- Tidy and respectful of customers' homes
- Ability to transform small bathrooms into modern and functional spaces
Negative Aspects
- Some customers have reported issues with the quality of work, including poor tiling and grouting
- Delays and extensions to the original project timeline
- Some customers have felt overcharged for the work done
- In some cases, the team has been accused of being unprofessional and incompetent
Areas for Improvement
- Improving the quality of work, particularly with regards to tiling and grouting
- Being more realistic about project timelines and managing customer expectations
- Providing clearer communication about the scope of work and pricing
- Addressing customer concerns and complaints more promptly and effectively
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