At Robinsons Solicitors, we pride ourselves on providing high-quality, cost-effective, and practical legal solutions for individuals, families, and businesses in Canterbury, Kent, and beyond. Our experienced professionals are dedicated to delivering excellent customer service, putting your needs at the forefront of everything we do. We work efficiently and conscientiously to ensure your matters are dealt with promptly and effectively.
Our Philosophy
Our philosophy is simple: to provide high-quality legal services in a friendly, yet professional manner. We are committed to going beyond the norm to deliver practical and affordable solutions to any legal situations that may arise. Our solicitors are dedicated to providing expert guidance, tailored to your specific needs, to help you achieve your goals.
Our Services
We offer a wide range of legal services, including:
For Businesses
- Commercial conveyancing
- Business litigation
- Employment law
- Acquisitions and sales
- Franchises
- Company and shareholder disputes
For Individuals
- Residential conveyancing
- Personal injury claims
- Clinical negligence
- Family law
- Wills, trusts, and probate
- Personal litigation
- Employment law
Our Approach
At Robinsons Solicitors, we understand that every client's needs are unique. That's why we take the time to listen to your concerns, understand your goals, and provide tailored guidance to help you achieve the best possible outcome. Our proactive approach ensures that your needs are placed uppermost at all times. We pride ourselves on our speed of response, dealing with all matters efficiently and conscientiously.
Our History
Robinsons Solicitors was established in 2003 by founding partners Tim Clark and Sandra Worth. Our partners have a long association of serving the legal needs of the residents and businesses of Canterbury and Kent. We are committed to putting something back into the local community, actively involved in charitable and community initiatives.
Conveyancing Services
The majority of reviewers had a negative experience with the conveyancing services provided by Robinsons Solicitors. They described the service as slow, unresponsive, and rude. Many reviewers mentioned that they experienced delays, lost sales, and additional costs due to the solicitors' inefficiency.
Complaints and Issues
Common complaints included:
- Unresponsive and unhelpful staff
- Delayed responses to emails and phone calls
- Lack of communication and updates on the progress of cases
- Incompetence and ineptitude in handling conveyancing services
- Rude and unprofessional behavior from staff
- Additional and unnecessary costs incurred due to the solicitors' mistakes
Positive Experiences
On the other hand, a few reviewers had a positive experience with Robinsons Solicitors. They described the service as personal, efficient, and professional. These reviewers appreciated the attention to detail and the extra effort made by the solicitors to resolve their cases.
Staff Performance
Some reviewers praised individual staff members, such as Rosy and Rosemary Hatfield-him, for their exceptional service and professionalism. These staff members were described as accessible, efficient, and approachable.
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