Where every client leaves feeling happy, relaxed, and confident
At KOKO Hair, we pride ourselves on providing an unparalleled hair experience that goes beyond just a haircut. Our talented, award-winning team of stylists, colourists, and technicians are dedicated to creating a bespoke look that's tailored to your individual style and preferences. From the moment you step into our luxurious salon, you'll be treated to a level of service that's both personalized and exceptional.
Our Story
Our journey began with a passion for creating a hair experience that's truly unique. We wanted to create a space where our clients could feel at home, relax, and unwind in the knowledge that they're in safe hands. Our team has been carefully handpicked to ensure that every client receives the highest level of care and attention. We take the time to listen to your needs, understand your style, and craft a look that's tailored to your individual requirements.
Our Services
At KOKO Hair, we offer a comprehensive range of services designed to cater to your every hair need. From cutting and styling to colouring and treatments, our team of experts is dedicated to providing an exceptional level of service that's tailored to your individual requirements. Our services include:
- Cutting and styling: Our team of skilled stylists is trained to the highest level, ensuring that every haircut is precision-cut to perfection.
- Colouring: Our colour technicians are experts in their field, able to create a wide range of colours and effects using the latest techniques and products.
- Treatments: From Olaplex to balayage, our treatments are designed to nourish, protect, and enhance your hair.
Why Choose KOKO Hair
At KOKO Hair, we believe that it's the little things that make all the difference. That's why we've created an environment that's both luxurious and relaxing, with attention to detail that's unparalleled. Our spacious interior, private gardens, and eclectic mix of art and design create a space that's truly unique. But it's not just about the environment - it's about the people. Our team is dedicated to providing a level of service that's both personalized and exceptional, ensuring that every client leaves feeling happy, relaxed, and confident.
Poor Customer Service and Experience
Several reviewers had a poor experience at Koko, starting with a review from Melody Jones who booked an appointment with River, but due to client-swapping, had to deal with a different stylist. The cut was poor, and the atmosphere was unpleasant. Audrey Pilmore-Bedford had a similar experience, with a poor cut and blow-dry that left her with damp hair. Mathildegrace also had a disappointing experience, with her curly hair cut too short and choppy.
Excellent Service and Haircuts
On the other hand, many reviewers had a fantastic experience at Koko. Lois Hill raved about the welcoming atmosphere and friendly staff, as well as her lovely haircut. Lauren Keel praised the staff for expertly correcting a minor issue with her balayage. Amber loved her haircuts from Milly, who is kind, friendly, and meticulous. Natalia Niebylska appreciated Jennie's attention to detail and comfort in the salon. Grace Lewis and Lucy Seymour-Williams both raved about their haircuts from Heather and the overall experience. Debbie Hartley was happy with her cut and praised the staff, products, and services. Dave H. and Emily K. both gave 5-star reviews, with Emily particularly enjoying her experience with Cherry, the graduate hair stylist.
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