Providing Top-Notch Plumbing Services with a Personal Touch
At Stephensons Auto Repairs, we take pride in being a full-service professional auto repair shop. For years, our family-run business has been committed to delivering the highest quality customer service, while treating every vehicle as if it were our own. Our goal is to ensure your vehicle is running smoothly and efficiently, while providing a safe and reliable driving experience.
Our Team
Our team of highly trained and experienced mechanics are dedicated to resolving any auto repair issues and getting you back on the road as quickly as possible. With our comprehensive range of services, you can trust that your vehicle is in good hands. Our team includes Ian Stephenson, owner and founder, Lindsay Mullen, administrator, and three skilled mechanics.
Services We Offer
At Stephensons Auto Repairs, we offer a wide variety of mechanical repair services, including:
MOT Testing: Our strong history and qualified technicians ensure your vehicle is checked thoroughly and code of ethics that we adhere to. We take responsibility very seriously and will make all the necessary notes and advisories so you can drive away with peace of mind.
Tyres: We offer a carefully chosen selection of budget to premium tyre brands to suit all pockets and vehicles. Some of the high-quality brand tyres we stock include Bridgestone, Continental, Dunlop, Goodyear, Michelin, Pirelli, Accelerator, and Torledos.
Servicing: All work and repairs are completed to the highest standard according to manufacturer's specifications. Our skilled technicians work together to ensure every maintenance service meets the highest standards of quality.
Engine Diagnostics: Our team of experts will help diagnose any issues with your vehicle's engine, providing you with a clear understanding of the problem and the necessary repairs.
Electronics: We offer a wide range of electrical repairs, all of which are carried out by our experienced technicians.
Brakes: As one of the most important parts of your car, our brake specialists will ensure your vehicle is safe and reliable on the road.
Air Conditioning: The air conditioning in your vehicle is very important. Our team of experts will inspect and repair any issues, ensuring your vehicle is comfortable and safe to drive.
Batteries: We only stock quality car batteries which deliver the performance your vehicle needs, whether it's for standard driving or heavy use.
Exhaust Repairs: The car exhaust system is in place to reduce toxic fumes from the car, so it's essential to ensure it's functioning correctly. Our experts will diagnose and repair any issues.
At Stephensons Auto Repairs, we believe the customer comes first. We are committed to delivering the highest quality customer service and treating every vehicle as if it were our own. If you're unsure about any aspect of our services, please don't hesitate to contact us. We're here to help and support your vehicle's needs.
Exceptional Service
The majority of the reviews for Stephenson's garage are glowing, with customers praising the outstanding service they received. Many reviewers mention that the garage identified the problem with their car quickly, provided fair prices, and showed a commitment to excellent customer service. The staff are described as friendly, professional, and trustworthy, with some reviewers commenting that they go above and beyond to help customers.
Timing and Availability
Several reviewers praise the garage's ability to fit them in at short notice, including one reviewer who was able to get an MOT fitted in within 90 minutes of booking. Others appreciate the garage's willingness to work around their schedules, including providing a pick-up and drop-off service.
Workmanship and Prices
Reviewers are consistently happy with the quality of the work and the prices charged by Stephenson's. Many comment that they have had no issues with the garage's workmanship, and some have even had repairs completed for less than expected.
One Negative Review
However, one reviewer had a negative experience, describing the staff as "friendly but quite opinionated and offhand". They also mention that parking is a major issue and recommend calling for an appointment before visiting. Additionally, they felt that prices were too high given the service offered.
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