We're your new boiler superheroes!
At Hinckley Plumbing and Heating Services, we're dedicated to providing exceptional service and expertise in the world of boilers and heating solutions. As a family-run business, we take pride in our values of honesty, integrity, and customer satisfaction. Our team of highly trained and experienced engineers is committed to delivering top-notch installations, maintenance, and repairs to households and businesses across the UK.
Our Services
We understand that every home and business is unique, which is why we offer a comprehensive range of services to cater to your specific needs. From boiler installations to repairs, servicing, and replacements, we've got you covered. Our services include:
- Boiler installations: We install boilers from leading manufacturers such as Worcester Bosch, Ideal, and Vaillant, ensuring that you get the best possible solution for your home or business.
- Boiler repairs: Our expert engineers are equipped to diagnose and repair boiler faults, getting your system up and running smoothly in no time.
- Servicing: Regular servicing is essential to maintain your boiler's performance and prevent breakdowns. We offer flexible servicing plans to fit your schedule and budget.
- Renewable energy solutions: We're committed to providing sustainable and eco-friendly solutions, including air source heat pumps, solar panels, and electric vehicle charging options.
Our Expertise
As Worcester Bosch accredited installers, we're proud to offer manufacturer-backed warranties and finance options to make your new boiler more affordable. Our engineers are trained to the highest standards, ensuring that every installation meets the highest level of quality and safety. We're also GivEnergy accredited installers, giving you peace of mind that your renewable energy solutions are in good hands.
Our Philosophy
At Hinckley Plumbing and Heating Services, we believe that every customer deserves exceptional service, expert advice, and unparalleled quality. We're dedicated to building long-term relationships with our customers, providing them with tailored solutions that meet their unique needs and budget. Our motto is simple: "We're your new boiler superheroes!" We're committed to making your boiler journey as smooth and stress-free as possible.
Disappointing Experiences with Clever Energy
The majority of the reviews from customers have been overwhelmingly negative, reflecting poorly on the company's service and professionalism. Many reviewers have reported missed appointments, unexplained delays, and poor communication from the company.
Inadequate Service and Poor Communication
Several reviewers have expressed frustration with the company's lack of courtesy, with some even experiencing missed appointments and no explanation or apology provided. One reviewer reported having to wait weeks for a repair, only for it to be cancelled at the last minute.
Unreliable Engineering Team
Reviewers have also questioned the competence and friendliness of the engineering team. Some have reported encountering rude or unhelpful staff, while others have had to wait extended periods for repairs or services.
Positive Reviews Limited
In stark contrast, only one reviewer has left a positive review, praising the company's installation of a solar PV and battery system. They noted that the staff were friendly and knowledgeable, and the tradespeople were skilled and tidy.
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