Delivering Exceptional Quality, Every Time
A Family-Run Broker with 50 Years of Expertise
For half a century, William Taylor Insurance has been a trusted partner for individuals and businesses in the Essex area and beyond. Founded on the principles of integrity, expertise, and personalized service, we provide comprehensive insurance solutions tailored to your unique needs.
Our Expertise Across Diverse Fields
Our team of experienced brokers boasts deep understanding across a wide range of industries, including:
- Commercial Insurance: We safeguard your business operations with tailored plans for every industry, including Employers' Liability, Fleet insurance, Property cover, and more.
- Personal Insurance: We offer a comprehensive selection of policies to protect your personal assets, including Home insurance, Car insurance, Travel insurance, and Pet insurance.
- Specialty Insurance: We proudly provide expertise in niche areas like Marine insurance and Nursery insurance, understanding the specific risks in these industries.
A Personalized Approach to Insurance Solutions
We believe in building lasting relationships with our clients and take the time to understand your individual needs and aspirations. We work collaboratively to tailor an insurance plan that aligns perfectly with your unique requirements and circumstances. Our goal is to provide clear, concise information and ensure you have a seamless experience throughout the process.
The William Taylor Difference
As a small, family-run broker, we stand out from the competition by:
- Independent service: We are not beholden to any large insurers, allowing us to negotiate competitive rates and tailor plans to your specific needs.
- Personalized attention: You will have a dedicated broker who will become familiar with your individual situation and is always available to answer your questions and address your concerns.
- Experience and expertise: With over 50 years of experience under our belt, we have the knowledge and resources to address any insurance challenge you may face.
Customer Satisfaction
The reviews highlight a mixed bag of experiences with William Taylor Insurance, with some customers expressing disappointment and frustration with the service, while others praise the company for its exceptional customer care.
Negative Experiences
Some customers have reported poor communication and a lack of responsiveness from the company, with one reviewer waiting two weeks for a call back for a renewal quotation. Despite chasing several times, they were unable to get through to the person handling their quote, and eventually took their business elsewhere.
Positive Experiences
On the other hand, some reviewers have had extremely positive experiences with the company, citing "first class service" and praising individual team members for their helpfulness and great advice. One long-term customer has been dealing with the company for 25 years and wouldn't go anywhere else, citing the company's "old fashioned values" and willingness to search out the best rates.
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