Bedford Windscreens, a local family-run business established in 1980, is your dependable partner when it comes to repairing or replacing your vehicle's glass. Our primary objective is to meet your needs with exceptional service and professionalism while staying within your budget. We are proud to serve the Bedford community and surrounding areas, offering a fast, friendly, and reliable service that has kept us going strong for over four decades.
Our team of specialists is experienced in supplying and fitting glass for all makes and models of vehicles, including commercial and plant machinery. We take great pride in our workmanship and offer a lifetime warranty for your peace of mind. At Bedford Windscreens, we believe in transparent and competitive pricing, so you can trust that you are receiving the best value for your money.
Visit us at our premises from Monday to Friday, between 09:00 and 17:30. We are also available on Saturdays by appointment.
Our Services
At Bedford Windscreens, we offer a comprehensive range of services to cater to all your automotive glazing needs. Our expertise and cutting-edge technology enable us to provide top-quality services for any vehicle model at affordable prices. Here is a closer look at our extensive service offerings:
1. Windscreen Repair and Replacement: From minor stone chips to complete windscreen replacement, our technicians have the knowledge and skills to handle any issue with expertise and care.
2. Side Window Repair and Replacement: We replace and repair side windows for all makes and models of vehicles, ensuring a perfect fit and finish.
3. Rear Window Repair and Replacement: Our team specialises in repairing and replacing rear windows, including heated rear windows and complex vehicle designs.
4. Body Glass Repair and Replacement: Drivers of convertibles and other vehicles with body glass can rely on Bedford Windscreens for professional and efficient repair and replacement services.
5. Plant and Commercial Vehicle Glass: Our expertise extends beyond passenger vehicles. We work on commercial and plant machinery, providing glass solutions tailored to your specific needs.
6. Sunroof and Roof Repair: Our specialists can repair or replace damaged sunroofs and vehicle roofs, regardless of the complexity.
Meet Our Team
Bedford Windscreens is more than just a business; it's a family. Allow us to introduce our dedicated team:
- Michael McCarthy, Proprietor and Automotive Glazing Technician: With over 40 years of experience, Michael leads our team with expert knowledge and a passion for quality workmanship.
- Heidi McCarthy, Account and Repairs Specialist: Heidi ensures smooth operations and exceptional customer service, making certain that every Bedford Windscreens client receives personalised attention.
- Daniel Damon, Automotive Glazing Technician: Daniel is a skilled technician with a keen eye for detail, ensuring the perfect fit and finish for all of our glass installations.
Bedford Windscreens is proud of our team's expertise and dedication to providing unparalleled customer service. Our combined experience and knowledge make us the go-to choice for automotive glazing solutions in Bedford and the surrounding areas.
Summary of Customer Reviews for Bedford Windscreens
General Overview
The customer reviews for Bedford Windscreens are overwhelmingly positive, with a majority of the customers giving them a 5-star rating. The reviews highlight the company's excellent service, competitive pricing, and friendly staff.
Service Quality
The customers praised the service quality provided by Bedford Windscreens. They were quick, efficient, and professional, with some customers mentioning that the service was "Old school quality/efficient service" and "friendly, quick and efficient".
Pricing
The customers were very pleased with the pricing of the services offered by Bedford Windscreens. They found the prices to be very competitive, with one customer mentioning that it was "so much cheaper than anyone else around!" and another stating that they got a "brand new passenger window for very fair price."
Customer Experience
The customers had a very positive experience with Bedford Windscreens. They appreciated the communication and customer service provided by the staff, mentioning that they were "friendly, helpful, and polite". Some customers also praised the quick response time, stating that they received service the same day or the next day after contacting the company.
Unique Selling Points
Bedford Windscreens was able to stand out from other companies by providing a personalized service and going the extra mile to satisfy customers. They offered tinted windshields, which one customer found to be a unique selling point. Additionally, the staff's friendly and helpful nature was a key factor in customer satisfaction.
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