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Experience the warmth of Highland Hospitality at its finest

Experience Highland Hospitality at The Norseman Hotel

Welcome to The Norseman Hotel, a charming establishment located in the heart of Wick, a former Viking town in the Scottish Highlands. Our hotel offers the perfect blend of relaxation, fine dining, and convenient access to the area's beautiful landscapes. With 48 ensuite bedrooms, an on-site bar and restaurant, and complimentary WiFi, we are confident that we can cater to your needs and ensure a comfortable and memorable stay.

Stylish and Comfortable Accommodation

Each of our 48 ensuite rooms is thoughtfully designed to provide every comfort and convenience. Enjoy lovely views of the Wick River from our front-facing rooms or take in the beauty of our gardens from the rear-facing ones. All rooms come equipped with en-suite bathrooms, tea and coffee facilities, Freeview TV, hairdryers, luxury towels, and Cole & Lewis toiletries. For a touch of indulgence, book one of our Superior Rooms, which include still/sparkling mineral water, homemade tablets, fruit/herbal teabags, hot chocolate, luxury bathrobes, and more.

We also welcome dogs and offer a guest laundry service for your convenience. If you're a golf enthusiast, we have special arrangements with the local Wick Golf Course for our residents, so be sure to ask our reception for details at check-in.

Award-Winning Dining and Drinking

Savour the rich flavours of local Scottish cuisine at The Whale Restaurant, a recipient of the AA Rosette award for culinary excellence. Our menu features fresh seafood, prime cuts of meat, and delicious vegetarian options, all prepared by our skilled chefs using the finest ingredients. Pair your meal with a selection from our extensive wine list, carefully curated to complement our dishes.

The Whale Bar, located on the hotel's ground floor, is an inviting space to unwind with a drink. Choose from our range of spirits, wines, beers, and soft drinks while enjoying the warm and cosy atmosphere.

Elegant Spaces for Weddings and Events

Whether you're planning an intimate wedding, a corporate meeting, or a special celebration, our versatile event spaces can accommodate any occasion. Our dedicated team of professionals will work closely with you to understand your specific requirements and ensure a seamless and unforgettable experience.

Ideally Situated in the Scottish Highlands

Positioned near the stunning Caithness coastline, The Norseman Hotel is the perfect base for exploring the Scottish Highlands. With numerous historical sites, nature reserves, and outdoor activities nearby, there's something for everyone to enjoy.

Discover the ancient ruins of Castle Sinclair Girnigoe, a breathtaking 15th-century castle perched on the cliffs overlooking the sea. Visit the grey seal colony at the Cunna Stack, or take a stroll through the beautiful Reiss and Dunnet beaches. For history buffs, the Pulteney Distillery, founded in 1826, offers an intriguing glimpse into Wick's whisky-making past.

Book Your Stay Today

We look forward to extending our warm Highland hospitality to you. Book your stay today and start planning your unforgettable getaway at The Norseman Hotel.

Reviews
Positive: The Norseman Hotel has been praised for its excellent food, friendly staff, and cozy atmosphere.
Negative: The hotel has received negative feedback regarding room quality, including issues with dampness, mould, and inconsistent pricing of menu items.

Customer Feedback Summary

The Norseman Hotel in Wick, Scotland has received a mixed response from customers in recent reviews. While many have praised the hotel for its excellent food, friendly staff, and cozy atmosphere, some have reported issues with the quality of the rooms and service.

Positive Feedback

Many customers have praised the hotel's food, particularly the Cullen Skink and the selection of desserts. The staff has been described as friendly, attentive, and welcoming, with several customers noting that the staff went above and beyond to ensure their stay was comfortable and enjoyable. The hotel's cleanliness and overall atmosphere have also been praised, with customers noting that the public areas and rooms are spotless.

Negative Feedback

However, some customers have reported issues with the quality of the rooms, including a damp and mouldy bathroom and a window that could not be closed properly. One customer was locked out of their room twice and had to wait for assistance. There have also been complaints about the pricing of certain menu items, with some customers noting that the prices vary significantly between the Norseman Hotel and its sister hotel, the Castletown Hotel.

Overall Experience

While the Norseman Hotel has received mostly positive feedback, the negative experiences reported by some customers highlight areas for improvement. Overall, the hotel seems to offer a comfortable and welcoming atmosphere, excellent food, and friendly staff, but may need to address issues with room quality and consistency in pricing.

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