Transforming Bathrooms, Enhancing Lives
At Roman, we are dedicated to providing top-quality shower enclosures, wetroom panels, and bath screens that combine style, functionality, and sustainability. Our commitment to excellence is reflected in our wide range of products, which cater to diverse tastes and needs. From sliding doors to pivot doors, hinged doors to bi-fold doors, and quadrant to walk-in showers, our products are designed to offer a luxurious and relaxing experience.
Our Story
Roman's journey began with a passion for innovation and a drive to make a difference in the bathroom industry. Over the years, we have continued to push the boundaries of design, technology, and sustainability, earning us a reputation as a leader in the industry. Our commitment to the UN Global Compact and ISO standards is a testament to our dedication to social responsibility and environmental stewardship.
Our Services
At Roman, we offer a comprehensive range of services designed to make your bathroom renovation or installation a seamless and stress-free experience. Our team of experts is dedicated to providing exceptional customer service, from product specification to installation and after-sales support. We also offer a bespoke service, allowing you to create a truly unique and personalized bathroom space.
Sustainability and Environment
At Roman, we take our responsibility to the environment seriously. We are committed to sustainable practices throughout our operations, from design and manufacturing to distribution and installation. Our products are designed to be environmentally friendly, and we strive to minimize waste and reduce our carbon footprint.
Products and Ranges
Our product range is extensive and diverse, offering something for every style and budget. From our Luxurious Liberty range to our innovative Innov8 range, we have a solution for every bathroom requirement. Our products are designed to be functional, stylish, and durable, with a focus on safety, comfort, and sustainability.
Guarantee and Support
At Roman, we stand behind the quality of our products and offer a comprehensive guarantee and support system. Our dedicated customer service team is always available to assist with any queries or concerns you may have, and our showroom locator allows you to find your nearest showroom with ease.
Customer Service
The company's customer service has been highly praised by several customers, including Liaqat Ali, DarloFan TV, Alan Ould, Jeffrey Thompson, and Hugh Landels. They appreciated the helpfulness, efficiency, and quick responses of the staff, particularly in dealing with problems or inquiries.
Product Quality
Most customers were extremely satisfied with the quality of the products, especially the showers. DarloFan TV and Alan Ould mentioned that the showers were amazing and greatly enhanced their shower experience. Liaqat Ali also appreciated the durability of the shower, as it lasted for 10 years before needing a replacement part.
Product Issues and Resolution
However, a few customers encountered issues with their products. David Hall was disappointed with the Managing Director's handling of his complaint, and Thomas Knight had a shower that was broken and unsafe for most of the time. Joseph Shirley had a problem with the shower door slipping out of its runners, and he was not satisfied with the response from Roman Ltd.
Overall Experience
Overall, the majority of customers had a positive experience with Roman Ltd., praising the customer service, product quality, and helpful staff. However, there were a few instances where customers encountered issues that were not resolved to their satisfaction.
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