Unlocking the power of design to help your business thrive
J & I Carpets is a family-run business with over 40 years of industry experience. Our team of experts is dedicated to providing high-quality flooring solutions to our customers in Shropshire, Powys, and surrounding areas.
Our Story
Established in 1982, J & I Carpets has built a reputation for reliability, professionalism, and exceptional customer service. Our showroom in Oswestry showcases a stunning range of carpets, vinyls, laminates, oak flooring, curtains, blinds, and rugs from leading brands. We take pride in offering personalized services, free estimates, and NICF Master Fitter certification, ensuring that our customers receive the highest quality workmanship.
Our Services
At J & I Carpets, we offer a comprehensive range of services to cater to all your flooring needs. Our services include flooring consultation, free no-obligation measurements and quotes, carpet whipping, floor preparation, and much more. Our team of experts will guide you through every step of the process, from selecting the right flooring product to ensuring a hassle-free installation.
Our Products
Our product range is extensive, with over 30 rolls of carpet stock and 6 rolls of vinyl stock readily available. We deal with all leading brands, ensuring that our customers have access to the best products on the market. Whether you're looking for carpets, LVT flooring, oak flooring, Stratex flooring, laminate flooring, or curtains and blinds, we have got you covered.
Why Choose Us
So, why choose J & I Carpets? Our NICF Master Fitter certification, combined with our extensive experience and personalized service, sets us apart from the competition. We offer a wide range of products, expert advice, and a commitment to delivering exceptional customer service. With J & I Carpets, you can be assured of receiving high-quality workmanship and a flooring solution that meets your unique needs and budget.
Overall Impression
The reviews of J & I Carpets are overwhelmingly positive, with the majority of customers expressing their satisfaction with the company's services.
Positive Feedback
- Polite, hardworking, and efficient fitters who cleared up after finishing the job
- High-quality flooring products, including vinyl, carpets, and karndean flooring
- Excellent customer service from the shop staff and fitters
- Competitive pricing and willingness to work with customers to meet their needs
- Professional, friendly, and helpful team members
Negative Feedback
- One customer experienced damage to their skirting and walls during the fitting process, and was not satisfied with the company's response to the issue
- Another customer was quoted an incorrect price initially, which worked out to be more expensive than expected
- Minor issues with fitting, such as dislodging a curtain hold back
Common Praises
- The fitters were consistently praised for their professionalism, politeness, and efficiency
- The quality of the flooring products was frequently mentioned as being of high standard
- The customer service team was often commended for their helpfulness and friendliness
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