Helping you adapt and maintain your home to suit your needs
At Cambs HIA, we understand the importance of having a safe, secure, and comfortable living space. Our team of experts is dedicated to providing top-notch services to help elderly, disabled, and vulnerable individuals adapt and maintain their homes to suit their changing needs. As a not-for-profit organisation, we are committed to delivering exceptional support and assistance to those who require it most.
Our Mission
Our primary objective is to empower individuals to remain independent, warm, safe, and secure in their own homes. We strive to provide comprehensive solutions that cater to the unique needs of each individual, enabling them to live a more comfortable, accessible, and enjoyable life.
Our Services
We offer a wide range of services designed to help you adapt and maintain your home. Our experienced team can assist with:
- Adaptations: We can help you apply for grants/loans, get quotes, and appoint a contractor to undertake adaptations to your home, ensuring that you have the necessary facilities to live comfortably and safely.
- Repairs: Our team can help you maintain, repair, and improve your home, providing essential services such as guttering, soffits, and fascias, re-roofing works, electrical safety, windows and doors, damp and mould, and central heating.
- Other Services: We also provide a range of additional services, including energy efficiency, housing options, practical help, and care, as well as guidance on finance and benefits, and being safe and secure.
How We Can Help
Our team of experts can guide you through the entire process, from initial consultation to project completion. We can assist with application and paperwork, help you apply for grants/loans, get quotes, and appoint a contractor. We also provide project management services, ensuring that the work is completed to your satisfaction.
Why Choose Cambs HIA
At Cambs HIA, we pride ourselves on our commitment to delivering exceptional service and support. Our team is dedicated to helping you achieve your goals, and we strive to provide a personalized and tailored approach to meet your unique needs.
Communication and Service Issues
The experience with HIA was marred by poor communication and slow service, as noted by Rick Barker. His father's project took an excessive amount of time, making it no longer needed by the time it was completed. This was further compounded by high supervision and administration costs, which made the whole project seem like a waste of time and money.
Positive Experiences
On the other hand, Samantha Walichnowska and Ann Edwards had positive experiences with HIA. They found the team to be efficient, communicative, caring, and patient. Their bathroom and wet room conversions were completed successfully, with the team ensuring that the finished rooms were functional and met their needs.
Disability Accommodations
Domenico Cirillo had a disappointing experience with HIA regarding accommodations for his daughter with Spinal Muscular Atrophy. He felt that HIA did not understand or accommodate their needs, and it took nearly two years to get nowhere.
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