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Your First Choice For Safety

At S O'Brien Heating Solutions, we're proud to be Derby's trusted heating company since 2011. Our team of expert heating engineers is dedicated to providing professional heating services, including boiler installations, servicing, and repairs, as well as electrical and plumbing services throughout Derby. We're committed to delivering exceptional customer service, ensuring that our clients receive the highest level of care and attention to detail.

Our Services

We offer a comprehensive range of services, including:

  • New Boiler Installations: Our Gas Safe registered engineers will help you find the right boiler for your home from leading manufacturers such as Baxi, Worcester Bosch, and Ideal. Our new boilers are more energy efficient, quieter, and smaller, and can be paired with smart controls to help you save money on your energy bills.
  • Boiler Servicing and Repairs: Our expert engineers will perform thorough checks on your boiler to ensure there are no faults or carbon monoxide leaks. We'll also provide you with a comprehensive report on the condition of your boiler, highlighting any potential issues and recommending necessary repairs.
  • Home Protect Plans: Our Home Protect Plans are designed to provide you with peace of mind, offering various levels of cover to suit your needs and budget. Our plans include an annual boiler service, which will help prevent unexpected and potentially costly repairs and ensure your central heating is running as efficiently as possible.
  • Landlord Protect Plans: As a landlord, we understand that your properties and tenants are your number one priority. Our Landlord Protect Plans ensure that the boilers and central heating systems within your properties are covered in the event of a breakdown, giving you and your tenants complete peace of mind.

Why Choose S O'Brien Heating Solutions?

At S O'Brien Heating Solutions, we pride ourselves on our exceptional customer service, expert workmanship, and competitive pricing. We're committed to providing our clients with the highest level of care and attention to detail, ensuring that you receive the best possible service.

Get in Touch

If you have any questions about our boiler or central heating services, get in touch via our contact form or give us a call on 01332 346212. One of our friendly and helpful team members will be happy to assist you.

Reviews
Positive: S O'Brien has received overwhelmingly positive reviews, with customers praising the company's professionalism, efficiency, and friendly staff.
Negative: One negative review highlights poor communication and customer service, with a customer feeling frustrated and anxious about receiving their bill via email without prior notification.

Positive Experience

The majority of reviews for S O'Brien are extremely positive, with customers praising the company's professionalism, efficiency, and friendly staff. Many reviewers mentioned that the engineers were punctual, informative, and tidy, and that the company provided excellent customer service.

Company Performance

S O'Brien's engineers are well-trained and knowledgeable, able to diagnose and repair/replace boilers efficiently. The company uses modern technology to keep customers informed about their appointments and services. With most reviews rating the company 5 stars, it's clear that S O'Brien has set a high standard for itself.

Areas of Improvement

Although most reviews are positive, there is one negative review that specifically mentions poor communication and customer service. Paula Edwards was sent her bill via email without being informed beforehand, which caused her anxiety and frustration. She also mentioned that an extremely rude woman from the Finance Dept rang her to remind her about the bill.

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