Get Back Online with Pulse IT - Your Local PC Experts
At Pulse IT, we pride ourselves on providing top-notch computer services to individuals and businesses in Wirral and surrounding areas. With over 20 years of experience in the corporate IT sector, our founder, Shaun Phillips, has built a team of experts dedicated to delivering exceptional support and solutions to our clients.
Our Story
Pulse IT was founded in 2006 with a simple mission: to provide affordable computer help and support to local residents and businesses. Since then, we have grown to become Wirral's leading IT specialists, offering a wide range of services designed to meet the unique needs of our clients. From custom-built PCs and laptops to virus removal, internet security, and website design, we have earned a reputation for excellence and reliability.
Our Services
We understand that technology can be overwhelming, which is why we offer a comprehensive range of services to help you navigate the complex world of computers and IT. Our team of experts provides:
- Business IT specialists to help your organisation thrive
- Custom-built PCs and laptops tailored to your specific needs
- Laptop and PC repairs to get you back up and running quickly
- Personalised email solutions for individuals and businesses
- Microsoft Office 365 and website hosting to streamline your operations
- Remote support and cloud storage to ensure your data is always accessible
- Virus and malware removal to protect your devices from cyber threats
- Internet security and VPN solutions to safeguard your online presence
- Website design and data recovery services to help you recover lost data
Our Commitment
At Pulse IT, we are committed to providing exceptional customer service and support. We believe in building long-term relationships with our clients, and we strive to deliver the highest level of expertise and professionalism in everything we do. Whether you're a homeowner or a business owner, we are here to help you achieve your goals and overcome your IT challenges.
Exceptional Customer Service
The reviews for Pulse IT highlight the excellent customer service provided by Shaun and his team. Many customers have praised Shaun's helpfulness, professionalism, and ability to resolve their technical issues efficiently. Several reviewers have mentioned that Shaun went the extra mile to ensure their problems were resolved, often taking the time to explain complex technical information in a clear and concise manner.
Helpful and Knowledgeable Staff
One of the standout features of Pulse IT is the staff's willingness to help, even under pressure. Several reviewers have expressed their gratitude for Shaun's calm and reassuring demeanor, which put them at ease when they were experiencing technical difficulties. The staff's expertise and ability to explain complex technical issues in a simple way have also been praised.
Excellent Communication
Effective communication is a key aspect of Pulse IT's customer service. Many reviewers have praised the team's clear and timely communication, both over the phone and over Facebook. Shaun has been commended for his willingness to explain technical information and provide transparent pricing.
Highly Recommended
Overall, Pulse IT has received an overwhelmingly positive response from customers. Reviewers have praised the team's expertise, helpfulness, and professionalism, as well as their ability to resolve technical issues quickly and efficiently. Many have expressed their intention to use Pulse IT's services again in the future and recommend them to others.
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