Trust us to keep your home safe and warm, every time!
At C.S Heating & Plumbing, we're a traditional family-run business that cares deeply about our customers and the service we provide. We believe that a warm home, bathroom fittings that work, and hot water when you need it are essential for a comfortable living. That's why we're dedicated to providing top-notch plumbing and heating services to our clients across Kent.
Our Services
Our range of services includes:
- New Boiler Installation
- Servicing and Repairs
- Hob Fitting
- Upgrades to pipework and systems
- Landlord gas safety certificates
- Powerflushing
- Radiators
- Cylinders & Immersion Tanks
- Pumps & Controls
- Bathroom Installations
- Burst Pipes
- All plumbing from a dripping tap or noisy boiler to a complete bathroom installation
We're proud to offer a 24-hour emergency call-out service, so you can trust us to be there when you need us. Our team of friendly, experienced, and qualified engineers will look after you and ensure that your home is safe and warm.
Our Values
At C.S Heating & Plumbing, we're committed to providing the best customer service possible. We always answer the phone, arrive on time, explain the work before we start, and do the best possible job for a fair price. We'll never charge for work that isn't needed, and we'll leave your home clean and tidy.
Sustainability
We're constantly focused on minimizing our impact on the environment. We believe that sustainable practices are essential for the future of our planet, and we're committed to doing our part.
Community
We're proud to be a part of the Kent community, and we're committed to giving back. We believe in supporting local causes and charities, and we're passionate about making a positive impact on our community.
Testimonials
Don't just take our word for it! Our customers rave about our services, and we're proud to have won the Best Customer Service Business award at the Kent Business Awards 2023.
News and Job Opportunities
Stay up-to-date with our latest news, job opportunities, and industry insights. We're always looking for talented engineers and office staff to join our team, so be sure to check out our job listings.
Overall Experience
The reviews indicate that the majority of customers have had a positive experience with CS Heating & Plumbing. Many reviewers praised the company's prompt service, friendly engineers, and efficient communication.
Positive Aspects
- Prompt Service: Several reviewers mentioned that the company sent engineers quickly to attend to their issues, often on the same day or within a short notice.
- Friendly and Knowledgeable Engineers: Many reviewers praised the engineers' friendly and professional demeanor, as well as their knowledge and skills in resolving issues efficiently.
- Good Communication: Reviewers appreciated the company's communication, including prompt response to calls, updates on engineer arrival times, and clear explanations of the work done.
- Efficient Solutions: Several reviewers mentioned that the engineers provided efficient solutions to their problems, often fixing issues quickly and effectively.
Negative Aspects
- Cost: A few reviewers expressed dissatisfaction with the cost of the services, feeling that it was excessive for the work done.
- Rude Customer Service: One reviewer had a negative experience with the customer service, feeling that they were spoken to in a rude manner.
- Missed Appointments: One reviewer was let down by the company's failure to turn up and apologize for the inconvenience.
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