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At PC MOT, we are a family-run business based in Exeter, Devon, with a rich history dating back to 2004. Our story began with a passion for technology and a desire to provide exceptional service to the community. Over the years, we have prided ourselves on our commitment to delivering top-notch computer repairs, maintenance, and upgrades.
Our Services
At PC MOT, we offer a comprehensive range of services designed to cater to all your computer needs. Our specialist engineers are fully trained in all aspects of PC maintenance and are dedicated to working to the highest standards. Our services include:
- Custom-built computer systems: We design and build PCs that meet your specific requirements and needs.
- Repair services: We repair and maintain all types of PCs, including laptops and desktops.
- Upgrade services: We upgrade your PC's hardware and software to ensure optimal performance.
- Virus and malware removal: We eliminate malware and viruses from your PC, ensuring your data and system remain safe.
- Data recovery: We recover lost data from your PC, providing peace of mind and ensuring your important files are secure.
About Our Team
Our team at PC MOT is comprised of experienced and knowledgeable professionals who are passionate about technology. Our team includes:
- Dean and Alison Hermitage, husband and wife, who founded the company in 2004.
- Charlotte Hermitage, the couple's daughter, who has been actively involved with the business since its inception.
- Alexander Hermitage, the couple's son, who assists with data cabling and SMB setups.
Our Expertise
As a highly experienced and reputable computer repair business, we have built a reputation for providing exceptional service to our clients. Our expertise includes:
- Microsoft Registered Refurbisher: We only install genuine Microsoft software, ensuring our customers' computers are updated and improved with all the features available for genuine licenses.
- Association of Computer Repair Business Owners: We are members of this prestigious organization, ensuring we adhere to the highest standards in our industry.
Our Partnerships
We are proud to partner with leading brands in the industry, including:
- Microsoft
- HP
- Lenovo
- Samsung
- Fujitsu
- Tplink
- Bullguard
- Asus
Our Promise
At PC MOT, we pride ourselves on our dedication to providing exceptional service, exceptional value, and exceptional results. We promise to work tirelessly to ensure your technology needs are met, and your experience with us is nothing short of outstanding.
Get in Touch
To learn more about our services or to schedule a consultation, please contact us at 01392 249688 or sales@pc-mot.com.
Exceptional Customer Service
PC-MOT has received an overwhelming number of 5-star reviews, showcasing their exceptional customer service. The reviews highlight their prompt response to customer queries, efficient diagnosis and resolution of technical issues, and friendly and professional attitude.
Service Quality and Communication
Reviews praise the team at PC-MOT for their clear communication, providing updates on the status of the repair and offering honest recommendations. The reviewers appreciate the fact that the team takes the time to explain technical issues and solutions, making them feel supported and informed throughout the process.
Technical Expertise
The reviews demonstrate the technical expertise of the team at PC-MOT, with many reviewers commenting on the ease with which complex issues were resolved. The team's ability to transfer data from old laptops to new ones, fix failed hard drives, and troubleshoot a range of technical problems has earned them a reputation for reliability and trustworthiness.
Consistency and Follow-up
PC-MOT's commitment to follow-up and after-sales support is also highlighted in the reviews. Reviewers appreciate the fact that the team checks in to ensure they are satisfied with the repair and that any issues are addressed promptly.
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