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At Broadsure Direct, we are an independent commercial insurance intermediary with over twenty years of experience in providing bespoke insurance solutions to our clients nationwide. Our team of experienced professionals is dedicated to understanding the unique needs of our clients and tailoring our services to meet their specific requirements.
Our Services
We offer a wide range of insurance products, including Fleet Insurance, Goods in Transit, Taxi Insurance, Motor Trade Insurance, Commercial Property, Landlord Cover, and Commercial Liability Insurance. Our dedicated account handlers work closely with our clients to understand their business needs and provide them with tailored insurance solutions that cater to their specific requirements. We pride ourselves on our exceptional customer service, and our experienced support team is always available to assist with general queries and policy changes.
Our Expertise
With years of experience in the industry, we have developed strong relationships with some of the country's leading insurers, enabling us to offer bespoke schemes and discounts to our clients. Our team of experts will work with you to find the most cost-effective and efficient insurance solutions for your business. We understand that every business is unique, which is why we take the time to understand your specific needs and provide personalized insurance solutions that meet your requirements.
What Sets Us Apart
At Broadsure Direct, we are committed to providing our clients with exceptional service and attention to detail. Our team of professionals is dedicated to understanding the unique needs of our clients and providing them with tailored insurance solutions that cater to their specific requirements. We pride ourselves on our exceptional customer service, and our experienced support team is always available to assist with general queries and policy changes.
Testimonials
Don't just take our word for it. Our clients have praised our exceptional service and attention to detail. Here's what some of our satisfied clients have to say:
"Having been recommended this company by a friend for their outstanding service and attention to detail, I would like to say WOW. If every customer service experience was as good as the one they have shown me, the world would be a better place!" - Verity Newrick-Johnson
"A1 company. From the sales team to admin, from 9 am on a Monday to 17:29 on a Friday. They always have time for you and do what you want with politeness, especially Michael, top man best in the company." - Andrew King
"Excellent service, especially after having a little problem that was quickly dealt with. Thanks for a great experience." - Nicola Wilde
Overall Customer Experience
The majority of customers have reported excellent experiences with Broadsure Direct, praising their competitive pricing, friendly and responsive staff, and efficient service. Many customers have expressed gratitude towards specific staff members, such as Alex, Josh, Ryan, David, and Louis, who have gone above and beyond to provide personalized support and tailored solutions.
Positive Aspects
- Competitive pricing and tailored insurance policies
- Friendly, responsive, and knowledgeable staff
- Efficient service and quick turnaround times
- Personalized support and attention to detail
Negative Experience
One customer, Stu, reported a negative experience with Broadsure Direct, citing poor communication and lack of follow-up, which led to frustration and wasted time.
Negative Aspects
- Poor communication and lack of follow-up
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