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We Sell, We Fix, We Fit! Your Security is Our Priority.

CCTV Doctor LTD: Your Trusted Security Solutions Provider

Welcome to CCTV Doctor LTD, your one-stop shop for all your security needs in Sutton Coldfield and the surrounding West Midlands area. With a strong commitment to providing top-notch service and an unwavering focus on keeping your home or business secure, we have established ourselves as a reputable and reliable provider of CCTV, intruder alarm, and security systems.

Comprehensive Security Services

At CCTV Doctor LTD, we specialize in the installation, supply, and maintenance of security systems tailored to your specific requirements. Our extensive range of services includes:

  • CCTV Installation: Our CCTV surveillance systems are designed to deter criminals and monitor any suspicious behaviour or incidents around your property. By continuously reviewing our stock against industry best practices, we ensure that our equipment remains at the forefront of security technology.
  • Intruder Alarms: Protect your property with our state-of-the-art intruder alarm systems. Our alarms are equipped with the latest technology to detect unauthorized entry and promptly alert you and the relevant authorities.
  • Ring Door Bell & Security System Installation: Enhance your property's security and convenience with our Ring Door Bell installations. These smart devices allow you to monitor and communicate with visitors at your doorstep, providing an additional layer of protection for your home.
  • Electrical Supplies: In addition to our security solutions, we also offer a variety of electrical supplies to satisfy your home or business needs.

Why Choose Us

At CCTV Doctor LTD, we pride ourselves on offering an unparalleled service that sets us apart from the competition. Here's what you can expect from us:

  • Debit & Credit Cards Accepted: We make it easy for you to pay for our services by accepting all major credit and debit cards, ensuring a seamless and convenient transaction.
  • No Fix, No Pay: Our 'no fix, no pay' policy demonstrates our confidence in our ability to resolve any issues you may encounter with your security systems.
  • Free Delivery: Enjoy free delivery on all our products, ensuring that you receive your ordered items at no additional cost.
  • Secure Payment: We guarantee secure payment processing, protecting your sensitive information and ensuring peace of mind.
  • Family-Owned Business: As a family-owned business, we understand the importance of providing personalized and attentive service. Our team is dedicated to addressing your unique security needs and exceeding your expectations.
  • Excellent Reviews: Our customers consistently praise our exceptional service, as reflected in our glowing reviews. We take pride in our strong reputation and continually strive to maintain it.

Availability & Location

We are proud to serve the West Midlands, United Kingdom, and are available to assist you seven days a week. Our office is located at 11 Goldieslie Road, Sutton Coldfield, B73 5PE. Feel free to give us a call or send an email, and a member of our team will be happy to help you with any inquiries or concerns.

Reviews
Positive: Highly recommended service and efficient repair.
Negative: Repeated failures to honor commitments, prioritizing cash upfront over rectifying mistakes.

Overview

The reviews for CCTV Dr describe mixed experiences with the company's services. While one customer had a disappointing encounter, another was extremely satisfied with the service provided.

Positive Experience

The 5-star review from James M. highlights excellent service from CCTV Dr. He praised the quick response time, with the technician arriving within 15 minutes, and the efficient repair, which was completed in under an hour.

Disappointing Experience

The 1-star review from Sohail Arif, on the other hand, describes a woefully inadequate service. He was quoted 180 for a job, which he considered to be overpriced. Although the technician did show up promptly, he noticed that one of the cameras was damaged during the job and took several weeks to report the issue. Moreover, when the technician came to fix the issue, he failed to show up, leaving the wiring loose. Sohail Arif felt that the company prioritized taking the money upfront over honouring their commitments.

Conclusion

Overall, CCTV Dr appears to have had a consistent issue with following through on commitments, as seen in the disparate experiences of the two reviewers.

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