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The Paperwork People is a business that aims to provide an alternative to traditional legal services, specialising in wills, estate administration, and property protection trusts. Our primary goal is to establish long-term relationships with our clients, ensuring their family, property, and business are secure for the future. We pride ourselves on our personalised service and our commitment to staying in touch with our clients throughout the years.
Our Services
At The Paperwork People, we offer a range of services designed to meet the unique needs of our clients. Our services include:
*Wills*: We recognise that creating a will is an essential part of planning for the future. Our team of experts can help guide you through the process of creating a will, ensuring your wishes are carried out after your death.
*Estate Administration*: Administering an estate can be a complex and emotional process for many families. At The Paperwork People, we can help take the stress out of estate administration, offering a fast and efficient service.
*Property Protection Trusts*: Protecting your property is crucial, especially in the event of long-term care or second marriages. Our property protection trusts are designed to provide peace of mind, ensuring that your property remains within your family.
*Lasting Power of Attorney*: Our team can help you create a lasting power of attorney, ensuring that your affairs are managed effectively in the event that you become unable to make decisions for yourself.
*Care Homes*: We understand that choosing a care home can be a difficult decision. At The Paperwork People, we can provide expert guidance and support, ensuring that you choose the right care home for your loved ones.
About Sue Saines
The Paperwork People was founded by Sue Saines, a member of the Institute of Professional Willwriters. With many years of experience in the legal industry, Sue recognised a need for a more relaxed approach to certain legal services. She wanted to create a place where older people in the local community could go to solve their day-to-day paperwork problems. At The Paperwork People, Sue shares her wealth of knowledge and experience, providing a friendly and approachable service.
Our Commitment to Our Clients
At The Paperwork People, we are committed to providing exceptional service to our clients. We view the creation of an estate plan as the start of a long-term relationship, not just another legal transaction. Our team of experts takes the time to get to know our clients, ensuring that we provide tailored solutions that meet their unique needs. We are proud to be recognised by Trading Standards and to comply with the IPW Code of Conduct, constantly driving up standards in the willwriting market.
Testimonials
Don't just take our word for it - here's what some of our clients have to say about our services:
"Excellent professional service. Could not have wished for a better service. Welcoming and local, put me at my ease, took time to answer all my questions. Fast efficient service at all times." - Mrs. R, Porthcawl
"We would like to take this opportunity to thank you for all your help. You were very friendly and put is at our ease. Personal, prompt and professional. Many thanks." - Mr and Mrs C, North Cornelly
"Friendly polite attitude. Informal atmosphere yet extremely professional Made the law very understandable. Definitely recommend." - Mr and Mrs C, Porthcawl
Get in Touch
If you think we can help you or have any questions about our services, please don't hesitate to get in touch. We are always happy to chat about your particular problem before it costs you any money.
Overall Impressions
The reviews are overwhelmingly positive, with all reviewers giving 5-star ratings. The company is praised for its friendly, professional, and efficient service.
Standout Features
- Expertise and Guidance: Reviewers appreciate the company's expertise in handling wills and powers of attorney, with some mentioning specific staff members (Sue, Catherine) who were extremely helpful and knowledgeable.
- Personalized Service: Many reviewers praise the company's ability to provide a personalized service, with home visits and a hassle-free process that minimized stress and inconvenience.
- Empathy and Compassion: Reviewers appreciate the company's compassionate and respectful approach, particularly in sensitive situations (e.g., dealing with a parent's will while they are in hospital).
Key Benefits
- Efficient and Professional Service: Reviewers highlight the company's efficiency and professionalism in handling their affairs, with some mentioning the speed and ease of the process.
- Friendly and Helpful Staff: Staff members are consistently praised for their friendly, patient, and supportive nature, making the experience less daunting for clients.
- Highly Recommended: All reviewers highly recommend the company, with some using phrases like "cannot recommend highly enough" and "would highly recommend".
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