Innovation Inside Every Cabinet
Magnetic Vision
Magnet Trade is a leading provider of high-quality building materials and kitchen solutions, committed to empowering trade professionals with innovative products and exceptional customer service. We pride ourselves on offering exceptional value, flexibility, and a seamless experience from project planning to completion.
Quality Products & Solutions
Our diverse range of products encompasses everything from premium doors and flooring to advanced sealants and innovative kitchen systems. We are constantly expanding our offering to meet the evolving needs of our customers, always staying abreast of industry trends and technological advancements.
Professional Expertise & Customer Care
Our team of experienced professionals is passionate about helping you achieve exceptional results on every project. We provide comprehensive technical support, expert advice, and tailored solutions to meet your specific requirements.
Dedicated Trade Support
Exclusive benefits await our valued trade customers. By joining Magnet Trade, you gain access to:
- Dedicated trade discounts and offers: Enjoy unparalleled value with special discounts only available to trade accounts.
- Free kitchen designs and quotes: Our experienced designers will craft bespoke kitchen plans to bring your vision to life.
- Speedy and efficient service: Streamline your workflow with our prompt order processing and delivery services.
Innovation & Sustainability
At Magnet Trade, we prioritize innovation and sustainability. We actively search for ways to enhance the performance and efficiency of our products, while minimizing environmental impact.
Join the Magnet Trade Community
By partnering with Magnet Trade, you become part of a thriving community of skilled professionals. Connect with fellow builders, contractors, and designers, and leverage our extensive network of industry resources and support.
Design and Installation Experience
The review by Tim Rowe highlights a poor experience with Magnet, citing late start dates, cost overruns, and missing items. However, the initial design and final kitchen were decent, earning Magnet 2 stars. Similar issues were experienced by Nathan Slack, who waited over a month for a proper quote, only to be ignored by the designer.
Customer Service
Jonathan Richardson's review praises the staff for their great service, promptly resolving issues and bringing items to the customer. In contrast, Tom Ryley's review describes the showroom as a facade for the disorganized branch. Matthew Long's review expresses frustration with Magnet's refusal to deliver replacement parts for his damaged kitchen.
Communication and Professionalism
Several reviewers criticize Magnet's communication and professionalism. Tim Rowe mentions the head office being dismissive and unprofessional, while Nathan Slack's experience with the designer and manager was unsatisfactory.
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