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Expert knowledge, exceptional service

At Thorntons, we pride ourselves on being one of the most renowned and trusted property experts in Scotland. With a rich history of providing exceptional service to our clients, we have established ourselves as a leader in the property market. Our team of highly experienced and knowledgeable professionals is dedicated to providing a personalized and tailored approach to buying, selling, and letting properties.

Our Services

We offer a comprehensive range of services designed to cater to the diverse needs of our clients. From providing expert valuations and property appraisals to assisting with the sale and purchase of properties, our team is equipped to handle every aspect of the property process. Our services include:

  • Free Online Valuations: Get an instant estimate of your property's value with our online valuation tool.
  • Property Sales: Our expert team will guide you through the selling process, ensuring you get the best possible price for your property.
  • Property Letting: Browse our extensive portfolio of properties to rent, and let our experienced team handle the letting process for you.
  • New Build: As the local leader in new build property sales, we offer a wide range of new developments throughout Tayside, Perthshire, Fife, and Angus.
  • Legal Services: Our in-house legal team provides expert advice and guidance throughout the property buying and selling process.

Our Expertise

With over 40 years of combined experience, our team of experts has extensive knowledge of the local property market. We pride ourselves on our commitment to providing exceptional customer service, ensuring that our clients receive the highest level of care and attention. Our expertise extends across various aspects of the property market, including residential sales, lettings, new builds, and commercial properties.

Our Mission

At Thorntons, our mission is to provide a tailored and personalized service to our clients, ensuring that their property needs are met with exceptional care and attention. We strive to build long-term relationships with our clients, providing them with expert advice and guidance throughout the property process.

Reviews
Positive: The positive comments highlight the professionalism, excellent communication, and valuable local knowledge of the staff.
Negative: The negative comments criticize the poor communication, lack of transparency, and unprofessional behavior of the company.

General Experience

The overall experience with Thorntons is mixed, with some customers having a positive experience while others encountered issues.

Positive Aspects

  • Friendly and professional staff
  • Excellent communication and follow-up
  • Valuable local knowledge
  • Efficient and thorough process
  • Reasonably priced

Negative Aspects

  • Poor communication and follow-up
  • Lack of transparency and honesty
  • Wasted time and money due to last-minute cancellations
  • Inaccurate advertising
  • Unprofessional behavior

Specific Issues

  • Failure to return calls and follow up with clients
  • Properties being taken off the market without notice
  • Inaccurate information provided about properties
  • Lack of empathy and understanding towards clients' concerns
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