At Jensen Security and Fire Systems, we take pride in being a leading and trusted name in the security and fire industry in East Anglia. With a rich history dating back to 1982, our family-run business has consistently delivered exceptional services tailored to meet the unique needs of every individual, household, or business. Our commitment to excellence has earned us a reputation as one of the best security services in the area.
Our Services
We offer a comprehensive range of security solutions to provide you with peace of mind. Our services include:
- Intruder Alarms: We provide a range of security options for your home and business, ensuring you always have peace of mind.
- Fire Alarm Systems: Our trained and qualified engineers design, commission, maintain, and ensure legal compliance with our fire alarm installations.
- CCTV: We install and maintain CCTV systems to help reduce crime and protect public spaces, businesses, and organisations.
- Fire Extinguishers: We supply, install, and maintain a wide range of fire extinguishers to ensure your property is protected.
- PAVA Systems: Our PAVA systems provide clear, concise spoken messages for general day-to-day use or in emergency situations.
- Access Control: Our biometric door access locks can be used to secure your home or office, giving you complete control over who can and can't access your building.
What Our Customers Say
We take pride in the excellent service we provide, and our customers agree. Here's what some of our satisfied clients have to say:
- "Jensen were recommended by a neighbour and we would not hesitate to recommend their services." - Mr. Hughes, Stilton, Peterborough
- "We found that Jensen Security responded promptly to our initial inquiry for an alarm system together with camera surveillance." - Mr. S, Peterborough
- "Jensen have always proven to be very competitive in their costing and more importantly, have delivered on time and to the agreed budget every time." - Paul Baker, Director of Construction, Princebuild
- "Jensen Security and Fire Systems can always be relied upon to deliver a flexible professional service in a friendly supportive manner." - Louis Joyce, Contracts Manager, PPVS
- "Jensen Security and Fire Systems provide services to Rutland County Council. They have led in the design and installation of security systems to meet our needs." - James Frieland, Rutland County Council
NSI Gold Approval
We are proud to be NSI Gold approved for Security & Fire - East Anglia. This means we are recognized for our excellence in the design, installation, and maintenance of Fire Alarms, Intruder Alarms, CCTV, and Door Access.
Excellent Service and Quality Products
The majority of reviewers praised Jensen Security Systems for their excellent service, competitive prices, and top-of-the-range products. Many reviewers appreciated the professionalism and politeness of the engineers, describing them as "great guys" who did a "quality job". The company's customer service was also commended, with reviewers mentioning that they were "extremely happy" with the service and would "highly recommend" the company.
Issues with Transparency and Communication
On the other hand, some reviewers expressed dissatisfaction with the company's transparency and communication. One reviewer mentioned that the company was not transparent about extra charges, while another reviewer complained about the company's slow response to issues and lack of communication.
Driving and Behavior Concerns
One reviewer expressed concern about the driving behavior of Jensen Security Systems' drivers, describing them as reckless and irresponsible.
Login and Password Issues
Another reviewer had an issue with the company's policy regarding admin passwords, feeling that they were being charged unfairly to obtain the password.
Negative Experiences
Some reviewers had negative experiences with the company, citing issues with incomplete jobs, overcharging, and poor communication. One reviewer mentioned that the company did not complete the job and charged a call-out fee twice, while another reviewer was disappointed with the service and felt that they were not treated well as a loyal customer.
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